5 Interview Questions for a Fashion Buyer

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Here at Prestige Recruitment Services, we recruit for a variety of roles within the fashion and retail industry. Some of our most common roles include managers, designers, merchandisers, sales and marketing and fashion buyers. There are a variety of questions you should prepare for when you have an interview (check out our blog on this here) but here are five specific questions you should definitely prepare for if you want to become a fashion buyer.


1)   Why do you love fashion?

This will be one of the first industry specific questions you get asked during your interview, so it’s vital that you are able to explain your reasoning. This question doesn’t seem too difficult on the surface, especially if you have a genuine love for fashion, however you need to be able to literate your love coherently. Your interviewer doesn’t want to hear about how much you love shopping (most people do!) but they want to hear what it is exactly about fashion that makes you want to work in the industry. Bring in some examples and mention some names! Bonus points if you mention the brand or company you are interviewing for. They also want to hear about what you hope to achieve during your time working in the field.


2)   What do you know about our company?

This question tests how much you actually know about the company and how much research you have actually carried out in order to prepare for the interview. The best way to answer this question is to do your research! Take a look at the company website, research their history and see how their styles have changed over time.


3)   What are your thoughts on our current range?

Again, this is another research question. Make sure you look at what styles and brands they have in the company at that exact moment. Don’t just say lots of positive things – mention something you think could be changed or show some of your ideas for the future of the range. Here’s a great opportunity for you to show some of your industry knowledge off!


4)   Who are our main competitors?

Again, this tests your knowledge of the fashion industry. Competitors of brands should be quite easy to figure out, so once you’ve done this, make sure you do some research on those other companies too. When you speak about them in the interview, be sure to make the company you are actually interviewing for stand out in comparison. Talk about what that brand or company does differently to every one else and why it is you want to work at that company specifically.


5)   Tell us about a time you have negotiated successfully

This question is a personal one. When you work as a fashion buyer, there’s a lot of negotiating that will take place.  When they ask this question, think of an experience that you’ve had where you have been successful. Use the STAR technique to talk about how you brought success previously. (Don’t forget – the STAR technique is Situation, Task, Action and Result.)  If you can think of a situation that would be similar to the roles of a fashion buyer, make sure you mention that. An example of this would be negotiating payment terms and rates with distributors or designers.


If you’re interested in a career in fashion, make sure you get in touch! Our other blogs on fashion can be seen here, so carry on reading!

Jessica Greaney
Digital Marketer
0121 244 5004

Prestige: Mental Health Awareness Week

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It’s mental health awareness week and with mental health being a subject we care thoroughly about here at Prestige Recruitment Services, we have compiled some tips on how to support mental health at work.

A recent survey showed that 20% of people have gone to work while experiencing suicidal thoughts or feelings. This statistic is high and shows that workplace mental health support is something that needs to be available for everyone. If you’re worried that someone within your workplace may be experiencing thoughts of suicide, the best thing you can do is explicitly ask them. Talking about suicide does not make it more likely, and so it is vital that you encourage the person you are concerned about to get help. They should contact the Samaritans straight away through their free 24-hour helpline on 116 123.

Other people may not have depression as severe, and there are also other mental health disorders you should be concerned about including Anxiety, Bipolar and Substance Abuse and Addiction. Regardless of the illness, if you feel that someone is struggling with their mental health, it is vital that you reach out and be there for a colleague that needs it.


How Can You Support Mental Health at Work?


1)   Informal Checks

Even if you don’t think anyone in your team is suffering with any mental health problems, it’s vital that you check in with colleagues informally. Check regularly to see how they are doing, how they are managing their workload and how they are feeling at work. Stress is a serious cause behind mental health problems, so it’s vital that everyone knows you are there for them should they need you.


2)   Performance Management

You should make sure you check in with individuals on a professional level too – consider meetings and confidential supervision sessions. These are great for mental health and staff engagement. Sometimes, drops in performance can illustrate potential mental health problems, and therefore it’s vital to keep an eye on staff performance.


3)   Active Listening

If someone is opening up to you about something, you need to give that person your full support and actively listen. Try and keep eye contact with the person, and look interested in what they’re trying to say. Make appropriate acknowledgements, and repeat things back to them to check that you got it right. Don’t probe for more details than they are prepared to give – just listen. If they want advice, you can give them some but don’t give advice if they’re just after someone to listen.


4)   Time off

Sometimes staff may need time off because of their mental health. It is important that you look at this the same way that you would look at a physical injury. If someone had broken their legs, they wouldn’t be able to get to work, the same way that someone with a mental health disorder can’t get into the office. Mental health issues should be treated with the same attitude you treat physical illnesses when it comes to work. Make sure you communicate with the individual who needs time off. 


5)   Coming Back

If an employee is coming back to work after having time off for their health, you should support them with their re-induction. See if they need anything specific for their first day or week back and greet them enthusiastically when they’re officially back in the office. They probably won’t want a fuss but they will appreciate the fact you are happy to have them back.


This advice is mainly guidelines and it’s vital that you remember that every mental health disorder is different, and different people will be affected in different ways. The best way you can support mental health at work is to treat everyone as an individual – see what they want you to do and support them the best way you can.


Happy World Mental Health Awareness Week – don’t be afraid to speak out.

Be sure to check out our other blogs here.


Jessica Greaney
Digital Marketer
0121 244 5004


Company Culture: The Video Series

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If you’ve seen our previous article 'How Do You Create a Happy Workplace Culture?' you’ll know that we are currently running a series of videos on the company culture here at Prestige Recruitment Services.

Here at Prestige, we understand that having a great company culture has a positive effect on the people that work for us. Although nice, we believe company culture is not all about the flashy perks. Culture comes from how the company is run, with directors and managers really setting the stage for the tone of the organisation. It really all starts with the companies values that are a foundation for everything. Core values tend to drive a business and the culture, so getting these right from the start is key to a successful business.

Our first video was from our Birmingham branch and here is our second video from the Wilmslow crew:

If you did miss it, here is our video from the Birmingham office!

Our third instalment comes in the form of an interview with Senior Consultant Hannah Knight. You can see her video here:

Keep your eyes peeled for future videos in our company culture video series!

How to Promote Yourself at Work

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Most people at work will keep their head down, work hard and hope that their accomplishments will get them noticed. Unfortunately, in today’s modern workplace, you are actually hindering your own progression. Whether you like it or not, promoting yourself at work is actually a necessary part of the workplace. It’s important that you take the time and effort to ensure that your managers and co-workers know what you do, what you excel in and what you have accomplished. You don’t need to brag as such, but just make sure you promote yourself well so that your company knows exactly what you do.  

 By doing this, you can establish yourself as an authority and a valuable member of your working team. Prestige Recruitment Services have therefore compiled a list of our top five tips to help you promote yourself at work!


1) Understand Your Best Skills

Before you can promote yourself at work, you need to make sure you know what it is you excel in! Once you have an understanding of your best skills, you can put yourself forward to helping out with certain jobs you feel that you’re good at, especially those outside of your working responsibilities. For example, if you think you will be good at training employees because you did it before in a previous job, mention it to management and say you wouldn’t mind helping out with training new recruits because you were good at it in your old job. You might be doing them a favour – and will get your name out there! 


2) Become An Industry Expert

If you are really serious about your career and the industry you are working in, make sure you carry out some research to ensure that you are up-to-date with all the relevant facts and news! Create a LinkedIn page, post blogs about your industry and attend seminars. If you are constantly trying to learn more and attending different events, you will quickly brand yourself as someone significant in the industry.


3) Talk!

The small talk office chat you find yourself partaking in every day is a great opportunity for you to self-promote! If your boss asks ‘What’s new?’ this is a perfect opportunity for you to let them know all about the important event on recruitment marketing you went to on Saturday – or about how you have just finished a blog post on your LinkedIn page.  Casual office talk makes up a large percentage of interaction in the workplace, to take this opportunity to discuss what you are working on and how it will affect the company. Show off your enthusiasm. These conversations can build up your positive reputation and will illustrate all of your hard work.


4) Never Compare Yourself to Others

When you’re promoting yourself, you don’t need to put others down. Avoid comparing yourself to others at all costs because you don’t want to make other people feel bad in order to make yourself feel better. This will reflect badly on you anyway, and it won’t really be a beneficial way of promoting yourself. If you do want to compare something you’ve done to something, compare it to your own previous experience to illustrate that you’re growing!


5) Help Others

Linking back to this previous point, if you do see someone who appears to be struggling, you should offer them some help. Everyone has their own work, and sometimes you genuinely can’t help someone else out but if you have the time and knowledge, make sure you use them!  Step up when people need you, and don’t shy away. This gives you a great opportunity to show that you know your stuff. Not only will it build up your reputation, it will also show management you are happy to help others.


If you are looking for a new role, get in touch. Be sure to check out our other blogs here.

Jessica Greaney
Digital Marketer
0121 244 5004


How Do You Create a Happy Workplace Culture?

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Nowadays, work is much more than just the job you are doing. Over recent years, there’s been an increased emphasis on workplace culture and atmosphere, as well as happiness in the workplace. People want to be happy at work, so adjusting and changing your workplace culture to ensure that your employees are content, engaged and excited is absolutely vital. In fact, companies with happy employees outperform the competition by 20%! Prestige Recruitment Services have therefore created a list of the top five things you can do to try and encourage a happy workplace culture: 

1) Deliver Praise and Recognition 

In a working environment, it can become easy to only pull your employees up when they have done something wrong or not performed as well as they should have. In order to keep a happy workplace culture, it’s absolutely vital that you also deliver praise and recognition when your team do well. Feeling under-appreciated is one of the main reasons why people quit their jobs so make sure you encourage and motivate your employees by constant recognition. When you notice someone going above and beyond, let them know that you have noticed it. 

2) Make Work Fulfilling 

If people feel like the work they’re doing doesn’t matter or make a difference, they’re not going to find it fulfilling. If someone doesn’t find their work fulfilling, they’re not going to enjoy their job and working environment. Therefore, it’s vital that you explain the importance of each person and their roles so that people can feel important and happy within your organisation. This is quite an easy process – you can actually just write down and illustrate how each team member’s role is important to the company. 

 3) Meaningful Benefits

Jobs are so much more than a salary now and new generations of workforce appreciate other perks and benefits that come along with the job. There are tonnes of different perks you can offer your employees to illustrate that you appreciate them and the work that they do – from free breakfasts and gym memberships to unlimited holiday entitlement! Even little things will make your employs feel appreciated and happy, which emphasises the happy workplace culture! 

4) Invest In Your Team’s Personal Growth 

Personal development is something that shouldn’t stop just because your employees are working for you. When employees feel stagnant and like nothing is changing, they are likely to start scrolling through the job boards in search of something new. There are a few things that you can do to help your members of staff with their growth from sending them on courses or letting them attend conferences! It’s important that as a team, everyone is always setting personal goals. Everyone should aim towards these goals over the period of a year, and when employees reach their goals, they will feel like they’ve achieved something from work – which makes them feel motivated, engaged, and most importantly, happy.  

5) Build and Share Trust

One of the most important things about having a happy workplace culture is that your employees need to feel trusted! If you’re constantly micromanaging or making your employees feel unworthy, they’re not going to feel happy at work! Give your team responsibility because it shows that you’re confident in their abilities, which makes them feel appreciated and responsible! 

If you saw our blog last week, you’d have seen our blog about company culture and what it means to us. As well as this, Prestige Recruitment Services are currently busy shooting videos on the ‘Art of Company Culture,’ but we do have a prequel video to give you a flavour of what to expect. (There are doughnuts too!)

Jessica Greaney
Digital Marketer
0121 244 5004

What ‘Company Culture’ Means to Us

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In today’s modern workplace, company culture is an integral element to every business and it affects nearly every aspect of a company. Company culture means something different to every person, but without a positive culture, many employees will struggle to find real value in their work. According to Deloitte, 94% of executives and 88% of employees believe that a distinct corporate culture is vital to a business’ success. The survey also found that there is a strong correlation between employees who feel happy and valued at work and those who say their company has a strong culture.  

Thinking about company culture, we asked our employees if they felt company culture was important, and if so why. We also asked them about how they would describe Prestige Recruitment Services’ culture.

Our results found that 100% of respondents believed that company culture is important, with 80% believing it to be ‘very important’. When asked why, 40% of respondents made reference to the amount of time spent at work, responding with comments such as:

‘You spend more time with your work colleagues in the week than anyone else so the culture is vital…’

As well as this, 50% of respondents made reference to how company culture may affect work performance, responding with comments such as:  

            ‘A positive work culture also has a massive impact on performance,’ and  

‘I also think a positive company culture encourages better performance and employee satisfaction.’

Another 40% of respondents also made reference to company culture setting expectations, with comments such as:

‘I feel that culture is important as it sets the pace for how the team works and what the expectations are.’  

When asked to describe the company culture here at Prestige, the most common responses were found to be ‘supportive’, ‘inclusive’, and ‘great teamwork’.

The next most common responses were ‘friendly’, ‘positive’, ‘fun’, ‘flexible’, ‘open’ and ‘honest.’  

Here’s what some of our employees had to say:

‘From my perspective I feel we have a lovely balance of a high energy and a fun environment combined with being surrounded by people who love performing to their highest ability. This is all rounded off with a friendly, supportive and inclusive atmosphere!’  

‘I would say our culture is bright, innovative and has an flexible open door policy.’

‘I would describe our company culture as fun, exciting and challenging.’

‘We have a strong family culture, close knit with an ethical work ethic, loud and vibrant.’

‘I would describe our culture as calm and very supportive in the way that everyone helps anyone if needed regardless of what department they work in.’

‘ We are recognised as an important part of the business not just a number.’

 ‘We all work as a team to achieve the end goal and support each other. They understand my commitments outside of work and offer a work plan that allows me to have the work life balance I need. It is the type of culture where you can be yourself and not be afraid to ask question or speak out.’  

‘Open, honest, family feel and collaborative.’

We are currently in the process of working on a great video all about our company and our culture! It will be released next Tuesday so keep your eyes pealed! Our other blogs related to culture can be found here!

Jessica Greaney
Digital Marketer
0121 244 5004

How to Answer: ‘What motivates you at work?’

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If you’ve read our previous blog post ‘The Top 10 Interview Questions You Should ALWAYS Prepare For!’ you’ll have seen that one of the questions you should prepare to answer is ‘What motivates you?’ This is a question that throws off many candidates because it’s quite broad and can be very easy to misinterpret. Because of this, Prestige Recruitment Services have decided to decipher this headache-inducing question and break it down into an easy and answerable subject.   

So, let’s decode the question. Firstly, it’s important to note that the question is not asking you ‘What are your motivations for applying for the job?’ and ‘What are your career goals and aspirations?’

The question is actually asking what gets you out of bed in the morning, what makes you want to go to work?

Your interviewer wants to know what makes you tick, what you enjoy doing and what you value at work. They want to see how you would fit into their business.

The first questions you should ask yourself when preparing to answer this question is:

·      What do you enjoy doing? What did you enjoy at school/college/university? What have you enjoyed doing while working at part-time jobs or internships?

·      When you got home feeling like you’d had a good day – what kind of tasks projects had you tackled? 

·      What sort of tasks are you best at? In what sort of environments do you work best?

·      Do you work better in a team or by yourself?

Once you have a bit more of an idea about what it is that does make you happy to go to work, the best way to answer this question is to be honest. As well as this, you should also connect to the vacancy you are going for by suggesting that you would be suited to the role because of what motivates you.

Whatever you say about motivation, you need to back it up with examples. Here’s an overview of types of experience that you may find motivating:

·      meeting deadlines, targets or goals

·      mentoring or coaching others

·      learning new things

·      coming up with creative ideas that are innovative and fresh

·      analysing complex data to make it simple and understandable

·      leading a team to success

·      being in a team

·      completing a difficult project because of the pride you feel after

·      being able to physically see a project come to life

·      solving problems

Whatever answer you pick, it’s absolutely vital that you make sure you choose an answer that is personal and relates to your own background.

An example of a good answer is:

‘I am motivated by being able to see the work I have created – it gives me a real sense of accomplishment. For example, when I was working as a journalist for the student newspaper at University, I would feel so proud when I could look at my work in the newspaper and see all my hard work come into physical form!’

This response answers the question and supplies evidence. It’s also important that your answer is relevant to the role you are applying for – so this answer would be relevant if you were applying for a journalistic role or a content creator. If, however, you were applying for a job in sales, you could answer the question by talking about how motivated you feel when you reach sales targets!

As we said, it’s vital that you prepare for each potential interview question before you’re actually in that interview room. Check out our other blog posts here to ensure that you are thoroughly prepared for whatever question gets thrown at you!


Jessica Greaney
Digital Marketer
0121 244 5004



Is it Time to Rethink the Meaning of Work?

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In recent years, there has been a great deal of information written about the development of automation, tech and artificial intelligence, and although many people have different opinions – the general census is that this development is something to fear. There are reports of predicted mass unemployment and declining wages. In fact, a recent study from Oxford University estimated that that 47% of all American jobs and 54% of jobs in Europe are at a very high risk of being replaced by machines over the next twenty years. So is it time to rethink what we thought we knew about working?


Work: The Definition

If you were asked to define the meaning of work, what would you say? For some, it’s a moneymaking enterprise that they’re not too bothered about whereas for others, it’s a place of paradise where they are truly happy. What’s most surprising is that the number of people who enjoy their job is slowly decreasing as technological developments grow.

In 2013, a survey by Harvard Business Review surveyed 12,000 professionals and found that 50% of participants felt that their job had no ‘meaning and significance.’ Another poll carried out later among 230,000 employees in 142 countries showed that merely 13% of workers actually enjoy their job. The most shocking statistic is probably the fact that a recent poll found that 37% of British citizens think their job is actually useless.

In Britain specifically, our education system is used as a way to train individuals so that they are suitable for employment later into their life. So it’s surprising that these people who are deemed successful and knowledgeable after preparing to join the workforce, have said their job is actually useless. Is this just another sign that we need to rethink the meaning of what it means to join the workforce?

The World Economic Forum believes that the meaning of work depends on what you define the meaning of life as, which for most, is probably true. If life is about making money to you, the job you have should probably reflect that; whereas, if your life is about freedom and flexibility, you’ll probably find yourself working less hours and earning less money.

The WCF argue that for too long, people have been working jobs they don’t enjoy to buy things they don’t need, and that maybe the time has come to ‘stop sidestepping the debate’ and answer the question ‘what would our economy look like if we were to radically redefine the meaning of ‘work’?’ In fact, Rutger Bregman, an author who writes about modern day utopia states:

‘I believe in a future where the value of your work is not determined by the size of your paycheck, but by the amount of happiness you spread and the amount of meaning you give. I believe in a future where the point of education is not to prepare you for another useless job, but for a life well lived. I believe in a future where jobs are for robots and life is for people.’

The fear of tech and artificial intelligence has certainly shaken the concept of what we believe work to be, and as we look into redefining the meaning of work, what do you think that means for higher education and the way we prepare future generations to join the workforce? Unfortunately, there is no clear-cut answer, but it’s clear that attitudes and opinions will change over the next few years as technology continues to develop. What do you think?


Jessica Greaney
Digital Marketer
0121 244 5004






What Will The Top Jobs Of 2020 Be?

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Society is constantly changing, and with that, so is the working landscape. With the development of tech and artificial intelligence, many jobs have already become less important and less needed. For example, warehouse workers can be replaced by machines, proofreading can be carried out by computers and even passport control can be done through imagery systems! ‘The Future of Jobs,’ a report by the World Economic Forum, surveyed executives from more than 350 employers across nine industries and studied what jobs would still be relevant in 2020. After analysing these results, Prestige Recruitment Services have made a list of the top five roles we believe will be relevant in a couple of years.


1)    Data Analysts

The world of technology will expand at an increasing rate, so there will be a focus on computer occupation roles, specifically data analysts. According to the report by the World Economic Forum, data analysts will become increasingly important in all industries in 2020. It is believed that as technology develops further, we will need data analysts in order to make sense of the data generated by technological disruptions. Other important computer occupations will include computer programmers, software developers, information security analysts and more.


2)    Architecture and Engineering

By 2020, the demand for architectural and engineering experts will continue to increase. The World Economic Forum states that there will be a growth for biochemical, nanotechnology, and robotics engineers. Demand for these roles will increase, as they are very specialised roles where design is vital – it’s predicted that 2 million jobs will be created worldwide in the architectural and engineering fields!


3)   Salespeople

With further technology developments, there will be an increased need for specialised salespeople who will be able to understand, explain and sell products to a wide range of consumers. For example, salespeople that fully understand their products are the best – so as the products get more technical and specialised, so will the salespeople.  


4)    HR

With the changing landscape, new jobs will be created and people will need to fill them. Human Resources will become vital in this process – specifically with training existing employees with new skill sets. According to the ‘Future of Jobs’ report, 65% of respondents said that they will be investing in reskilling current employees. Therefore, thorough training programmes carried out by HR will be vital – regardless of the company or industry of the business. 


5)   Regulatory Relations Experts

With the introduction of GDPR earlier this year, many companies discussed regulations and standards with legal experts who made sure that the business was fully covered and not breaking any legal regulations. These legal experts will become more sought after as the years go by. With the development of tech, traditional rules are expected to change. For example – what would the legal requirements be for driverless cars? Drones? Supermarket VR? It’s expected that there will be more rules, and so legal experts will have to be on hand to help businesses and companies the same way they supported through GDPR!


It’s difficult to know for sure what roles will actually be relevant in 2020 until we actually get there, however, this blog is written following the findings from the ‘Future of Jobs’ report. Regardless of the technicality of roles, there is absolutely no doubting the power that the tech industry has to completely change the work landscape. With the development of tech, you’d be silly not to read our blog about Birmingham and tech! You can read it here


Jessica Greaney
Digital Marketer
0121 244 5004


A Day In The Life of a Digital Marketer

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What’s it like to be a Digital Marketer at Prestige Recruitment Services?

We caught up with Jessica Greaney who is our digital marketer based in our head office in Birmingham. Here’s what her role involves:

‘Working as the digital marketer for Prestige Recruitment Services, every day is different. I have a certain routine I try to stick to, but other tasks may be more important so I often have to prioritise.
‘Something I have to do everyday is work through my emails, where I receive candidate consent forms. I then update our Customer Relation Management System to ensure we are GDPR compliant at all times. I will update this system three times a day, as it’s an essential element to my role.
'On a Monday, after I have updated our CRM, I sort through our social media channels. Using a social media management programme, I will schedule relevant content and posts for the week. This takes a lot of time, as I have to read through different types of content to check it is appropriate and relevant to the audience our social media channels have. After I have done this, I often create Instagram posts using Photoshop, which will drive traffic to our website.
'Throughout the week, you can usually find me creating content, content, content! I write blog posts for our website, and create images and photos to post alongside it. This is fun, and I spend a lot of time making sure our content is relevant, unique and targets the right people.  
‘Other tasks I do throughout the week include updating the website and doing things like adding testimonials and updating the Meet the Team page. Sometimes, I use programs such as Illustrator and Photoshop to create Newsletters and eBook documents too.
‘I’m currently in the process of training, and I can’t wait to learn more! I’ve only worked at Prestige Recruitment Services since January, and it’s been a great seven months so far. I have enjoyed learning what I have learnt so far, and the atmosphere in the office is very friendly.’

A Fact About Jess: She graduated from the University of Nottingham last year with a 2:1 in English Language and Literature! 


Jessica Greaney
Digital Marketer
0121 244 5004

Birmingham and its Tip-Top Tech Scene

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There are frequent articles on social media platforms such as LinkedIn that rave about how wonderful the technological scene is in London and Manchester – but Birmingham, our country’s very own second city, hardly ever gets a mention!

If you don’t know, Prestige Recruitment Services’ head office sits right in the city centre of Birmingham, and so we have a few opinions on Birmingham’s lack of mention! The fact is, Birmingham actually provides an excellent technological infrastructure with a wide variety of individuals with exceptional skills and talent, which create a perfect eco-system for creative agencies, games companies and global technology giants. The presence of major players in the region such as the young and diverse population and innovative linkages with complementary sectors means that Birmingham is quickly becoming a tech hub for the future.

Birmingham’s supply of digital talent, world-class institutions and technological spirit is creating a melting pot of hybrid digital industries. As the rate of innovation develops, tech is becoming increasingly integrated within every sector and industry.

Important Birmingham Tech & Digital Developments

  • In 2014, The University of Birmingham was ranked Number 1 UK University for Computer Sciences and IT. (The Guardian)
  • The Computer Science Research Group (CSRG) at Aston University and the Centre of Excellence for Research in Computational Intelligence and Applications (CERCIA) at the University of Birmingham are large centres of excellence in Birmingham.
  • With over 40,000 people employed in the sector, Birmingham has one of the largest tech clusters in the UK.
  • Of the UK games workforce, 25% are based in Birmingham.
  • When 4G was developed, Birmingham was one of the first UK cities to roll out the wireless network. 
  • eBay rates Birmingham as the UK’s hotspot for e-commerce start-ups, with over 1,000 of these new businesses have contributed over £18 million to the local economy.
  • iCentrum – a £35 million Digital Plaza will be one of the first developments within the city centre Enterprise Zone. The development will set the standard for fourth generation science parks and will include a software development playground and a tech incubation facility.
  • The New Technology Institute (NTI), part of Birmingham City University, produces graduates from super-vocational, industry backed postgraduate degree courses in video games development (Gamer Camp), digital marketing (Future Media) and film marketing and distribution (Film Futures).

If you specialise within tech and are searching for new opportunities, get in contact. You can email George, our senior recruitment consultant who specialises in the information technology and services industry, at george.hall@prestigeltd.co.uk. You can also find out more about him here, and here


George Hall
Senior Recruitment Consultant
0121 244 5004


How to Increase Workplace Communication

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Regardless of the industry you work in, communication is a key ingredient in ensuring that the office runs smoothly and that the business stays productive. Often, the miscommunication of what communication actually means can cause problems in the workplace, especially if employees prefer different methods of communication. Therefore it is vital that your company uses a variety of communication strategies in order to ensure that your business stays strong.  

There are numerous ways in which you can communicate with other employees, so we’ve listed ten of them below:


1)   Open Meetings

Open meetings are a great opportunity for everybody in a company to communicate about the same problems and issues. In this style of forum, the whole team can listen to what everyone else is saying and take the ideas on-board. This style of meeting is especially important if everybody is allowed to speak freely, regardless of their position or place within the company. This approach remains one of the best approaches to communicate effectively within a team.  


2)   Emails

After face-to-face meetings, it can often be difficult to remember what was said or what you spoke about. For this reason, emails can be seriously beneficial with helping ensure that there is a paper trail. Communication via email is quick, easy and can enable you to pass messages to members of the team without pulling them out of their workspaces.


3)   One on One

Some employees may not feel comfortable talking in front of everybody, so you should make sure that you regularly talk to employees one on one, especially if you’re management. Some people also understand better when you take them aside, and so communication this way is very beneficial.


4)   Training

Training is a very vital element when it comes to communication, and the whole concept is to communicate to new employees about their roles. It is absolutely vital that training isn’t something that just happens once, and it should be something that is continuous. With continuous training, it gives employees the opportunity to communicate whenever there are problems that occur as well as giving them the chance for more support if they need it at any point.  


5)   Simple Words

The honest truth is that everybody has different levels of vocabulary in the workplace, and so by using difficult, specialised vocabulary, you may confuse other employees. Therefore, it is important to understand your audience – it’s always better to over simplify what you are saying that overcomplicate! Just remember that when ambiguous words are used, you can be misunderstood and/or waste precious time having to explain yourself.


6)   Listen

It is vital that you remember that communication is a two-way street. When you are talking to people at work, make sure you give them your full attention so that you can fully listen to what they are saying. Partake in active listening – nod when appropriate and give positive affirmation to show you are communicating too.


7)   Presentations

It’s important to remember that not everybody listens and understands the same way. Some employees may prefer communication to come in the form of pictures, and others in the form of sounds. Using presentations and visual aids will help communicate with people who prefer to see images and read in order to process information.


8)   Humour 

It’s important to remember that although you are communicating with people at work, the people you’re speaking with are still human! Using friendly jokes helps pass along messages in a more relaxed way, and has been proven to be a really effective method of communicating. Bringing humour will also help break a tense environment, so it’s a really helpful tool to bring to your communication!


9)   Feedback

Feedback is also a fantastic method of communication, and it’s essential that you ask for it. Give room for feedback so that you take others opinions onboard. You can also ask for feedback to ensure that what you have said is understood.


10)                  Be Appreciative

Most importantly, you should remember to be appreciative. Appreciate the team you have around you and make sure you tell communicate this to them. It costs nothing and it’s a simple courtesy. 


Using these methods will ensure that you increase communication in the workplace. Communication is important regardless of your job role, but is particularly important in Customer Service - check out this blog here


Jessica Greaney
Digital Marketer
0121 244 5004

5 Ways Millennials are Changing the Workplace

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Millennials are often stereotyped as being lazy and entitled, but this stereotype is unfair and wrong. Millennials are hard-working individuals who are always striving to better themselves, whether that’s by seeking for better pay, further educating themselves or putting their health above financial freedom. Regardless of society opinion, Millennials are now the largest segment of the workforce and so businesses are beginning to accept how they differentiate to their other working counterparts. With their increased numbers in the workplace, Millennials now have a larger influence, and with the changing workforce, workplace cultures are beginning to change.

Below, we’ve listed five ways Millennials have changed the workplace. How many of these do you recognise in your own workplace?


1)   Open Spaces and Communal Areas

In the past, offices were built up of individual cubicles where everyone works separately with physical barriers. Millennials have turned this type of work style on its head, with a serious focus on work community and teamwork. This is reflected in physical changes in the environment, with more offices embodying open spaces and communal areas so that people can work together and collaboratively in their workplace.

Not only this, Millennials also appreciate having important relationships with management, so the open environment also fosters approachability across all levels. Employees with direct interaction with management are three times more likely to be more engaged, rather than workers with no interaction with company leaders. Open-door policies and communal spaces are certainly a millennial adjustment, and they appear to be changing workplace cultures for the better.


2)   Remote Working

When Millennials are in the office, they appreciate large, open and communal areas, but even then – the time actually spent in the office is slowly decreasing. More and more companies are offering remote working opportunities to their employees. In one survey, 85% of millennial respondents said that they would prefer telecommuting from home versus commuting to a central location.

Employers and businesses have been supporting this way of working, so the office population is shrinking, with different employees working from different areas at different times. The option for remote working allows individuals to work how they feel best, which increases productivity. You can find our other blogs on remote working here.


3)   Tech, Tech, Tech

Linking into our previous point, remote working is more accessible due to the development of technology. Now, people can call, network and even video chat to multiple people at the same time purely because of the development of technology, programmes and software.

Not only this, but because of technology, offices are getting smarter. Millennials prefer instant online chat, texting and email to speaking on the phone. Due to this, emails are quicker and more frequent than ever, and the office pace is faster than before. Speeding up the working process can online increase productivity and this is a substantial change to the workplace.  


4)   Work-Life Balance

Millennials have a huge focus on their work-life balance, and because of this, their attitude towards work and the working world is completely different to that of their working counterparts. Millennial employees will have other priorities in their life as well as their jobs, and so in the way that an employer chooses an employee, Millennials are slightly pickier when choosing their workplace. Due to this, millennial professionals want to work in an environment that prioritises their health and happiness – money doesn’t mean as much! This is why many companies now offer benefits and perks, whether that’s free food, or letting employees leave earlier on a Friday rather than just increased salary.


5)   Diversity and Inclusion

More than any other generation, Millennials are very politically independent, and interested in a wide variety of nations, cultures, ideas and beliefs. Millennials always want to better themselves, and they want to learn as much as they can, which is why many of them often go travelling. In regard to working life, millennial employees are attracted to companies that have high levels of diversity and inclusion. In fact, LinkedIn’s global recruiting trends report found that promoting diversity and inclusion was the most important factor within recruitment!


So it appears that Millennials are slowly changing workplace norms, and regardless of what previous generations may have to say about them, the changes that they are bringing are increasing productivity in the workplace. Be sure to check out our other blogs here.


Jessica Greaney
Digital Marketer
0121 244 5004

A Day In The Life of a Work Experience Intern


What’s it like to be on Work Experience at Prestige Recruitment Services? 

We caught up with Joe Bloggs*, who came to Prestige Recruitment Services this week on work experience to find out about what he enjoyed, what he learnt and what he thought about the working world.

(*Please note that due to age and GDPR regulations, names and other identifiable factors such as images have been changed.)

How have you found your work experience?

‘It’s been good, and I have learnt a lot about different departments in the short amount of time I have been here. For example, on Monday, I was in accounting and I was tasked with printing off the schedules for the Temps hours and I also filled out a spreadsheet that worked out the holiday pay due for the Temps. I was also set the task of filing some of the documents and I even posted some letters! However, today I am in marketing and now I’m creating blogs and searching for images and it’s all very different.  
'On Thursday I was in sales, and I helped out by looking for details of different companies that were hiring. I focused on IT jobs and used LinkedIn to find suitable employees of the different companies to call and speak to about recruitment. As well as this, I spend time looking through a variety of different CV’s to try and find a suitable candidate for a receptionist job.
‘I really expected work experience to be a difficult week. I had no idea what I was going into and I imagined the worse. I thought I would struggle with the work and make lots of mistakes, however, everyone within the business were welcoming and I was given manageable tasks that were of use to the different departments of Prestige Recruitment Services.  I think the biggest surprise about my work experience was the environment within the office - before arriving I expected myself to be sitting in silence behind a desk, however all the team were nice to me and engaged in conversation and made me feel included.
 ‘I feel that working at Prestige Recruitment Services is more beneficial compared to the work that some of my other friends are doing. I get an idea for what a working office environment is like, which I personally believe is much more useful than other placements. Additionally, I got to work in a variety of different areas within the business, which has allowed me to get a better understanding of the different aspects of a business.
‘My favourite task so far has been working creatively in marketing – I used the app Illustrator to design my own character to use for the images on this blog post! I enjoyed experimenting with the different tools on the app and perfecting each detail on the cartoon.’

 You can see the image created here:


As well as this, Joe Bloggs* recommends the following blogs for people his age:     

How to Dress for a FORMAL Job Interview

Ten Top Tips for Improving Your CV

‘These blogs are relevant for people around my age as they inform young people who are looking for work and educate them around important aspects like interviews and CVs. I also read through the guide to getting a dream guide and found it very interesting. It was extremely detailed and clearly explained each point and gave relevant advice and helpful tips that make it easier to achieve your dream job.’ 

You can see our 'The Ultimate Guide to Getting Your Dream Job' here. 


5 Skills You NEED to be an Ace Customer Service Assistant

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Companies and businesses across the world have customer services departments, and it’s a career that’s perfect for personable people who love constantly speaking and interacting with different customers. A customer service assistant provides help and advice whenever they can; they answer queries and complaints and help paint the image and reputation of the company.

Working in customer services can be a thoroughly rewarding career, especially if you’re an individual who likes to make a difference. Prestige Recruitment Services have therefore listed five skills you NEED to be an ace customer service assistant:


1)   Communication Skills

As you will be the face of the company and you will be interacting with customers, it’s vital that you have exceptional communication skills. You will need to make sure that the way you speak and interact with individuals is nothing short than professional and polite. You don’t want to accidentally offend or upset customers due to communication interpretation errors, as miscommunication can seriously affect business reputation and future sales. If you were to accidentally offend a customer, they are unlikely to return. 

Ace customer service assistants will need to partake in active listening – you will need to provide positive affirmation while ensuring that you digest information and convey solutions quickly and effectively. You should use clear, uncomplicated vocabulary as you can’t be competent within your field without these exceptional communication abilities.


2)   Empathy and Patience

It’s a known fact that great service is more important than fast service. Therefore, to be an ace customer service assistant, you must be empathetic and patient with consumers at all times. Some customers may be experiencing issues or problems with the services or product your business offers, so they may be frustrated, angry and upset with your business.

Ace customer service assistants will spend time getting to understand their customer’s problems and make sure that they thoroughly understand what it is that the consumer needs from the company. It is important that when you communicate with a customer, they feel like an individual, and an ace customer service assistant will get to know and understand their issues.  


3)   Friendly and Build Rapport

Linking into our previous point, the best customer service assistants will see consumers as humans, rather than just as part of the job. To be an ace customer service assistant, you should show your personality and humour, and connect with your customers on a deeper level.

Some customers may be slightly more banterous than other customers, so you can use humour when conversing with them. Other customers may not be like that, but you should be friendly always. Building rapport with customers increases their satisfaction with the company and makes you an ace customer service assistant!


4)   Extensive Knowledge of the Product/Service

Great customer service assistants should have a deep understanding of the product or service they are offering. This way they can answer questions thoroughly and with lots of relevant, specialised information. Therefore, to be an ace customer service agent, make sure you systematically understand your business – get to know the policies, the way they deal with complaints and what you can and can’t offer customers. Customers appreciate it when they are dealing with someone from the company who is thoroughly helpful!


5)   Goal-Orientated Focus

Arguably, every job should have a career driven, goal-orientated focus but this is especially true when it comes to customer service assistants. Ideally, your focus should be the consumer.

In order to be an ace customer service, you need to focus on giving the best customer service imaginable; you should want to help customers while simultaneously build up their opinion on the business and company you work for.


If you’re interested in working as a customer service assistant, make sure you get in touch. You can search through our existing roles here. 


Jessica Greaney
Digital Marketer
0121 244 5004


How to Organise Your Workspace (& Yourself!)

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Do you ever find yourself spending longer than necessary trying to find a certain file? Do you often spend ages searching through all the paper on your desk just to find the stapler you swear you just had? If the answer to either of these questions is ‘yes’, you aren’t being as productive as you can be.  

Prestige Recruitment Services understand the importance of being productive – which is why we’ve written five top tips to help you organise your office workspace, which in turn, organises you.

1)  Delete. Bin. Purge.

The first thing you should do when organising yourself is completely purge your workspace. If you have tonnes of paper files hanging around your desk and clogging up your draws, it’s absolutely imperative that you throw out (or recycle!) as much as you can.

Our advice for this is:

  • If you haven’t touched something in the last six months, recycle it. 
  • If you have two copies of one file, recycle one.
  • If you have electronic copies of the documents that are taking space up on your desk, recycle them! 

As well as physical copies, be sure to work through your electronic documents too. Have the same document twice? Delete one! We often save files more than once with titles such as ‘Spreadsheet New,’ ‘Spreadsheet New New’ and this really isn’t necessary! Delete your old files so everything on your computer is updated and relevant.

Getting rid of unnecessary documents and papers will give you more space to think and means that you will be able to find the documents you actually need much quicker.

2)  Organise The Things You’re Keeping

So now you’ve deleted everything you don’t need, which means you have a clearer head – fabulous. Now, you need to organise the files and documents that you’re keeping. This includes digital documents as well as physical copies.

On your computer, use folders! Colour-code them if you can. Make sure every item has a folder and a place so that you can easily find the certain document you need when it comes to it. Rename any documents you have that might be misleading.

It might also be a good idea to sort through your emails and organise everything into folders within outlook too. A great way to organise things this way is to empty your inbox by sorting each completed task/email into a separate folder – this way, you can see what you need to do as it’s sat in your inbox!

Once you’ve organised your documents into folders, make sure that you back up all of your documents onto a memory stick or hard drive, or use an online system like dropbox or a cloud! Going forward, you should get into the habit of backing up your files every evening so that you won’t lose everything if your computer breaks.

With physical documents, you may want to sort the paperwork that you have into different coloured folders for each month. This makes it easier to trace back to documents that you may need in the future.

3)  Develop a Labelling System

Linking into organising your existing files, you should also come up with a thorough labelling system. It’s imperative that you format all of your documents a certain way, as this will make it easier when it comes to finding a file that you need. A great way to do this is to label each document with the month you are creating it and a title, which thoroughly describes what’s exactly in the document. There isn’t actually one linear way you should do this, but ensure whatever labelling system you use is easily maintained.

By having a labelling system, you will be able to find documents easily without having to worry about what you might have called it. This means you’re wasting less time trying to find what you called those reports!

4)  Make a Schedule

The best way to stay organised at work is to write everything down that you need to do and stick it into a calendar. This way you know exactly how many things you need to do a day, and it will stop unproductivity. When you are more organised with your time, more things get done.

Write agenda’s or lists of people you need to call back and add that list to your schedule for the day. Tick things off once you’ve completed them, because it will make you feel more productive, which actually makes you more productive!

5)  Ritualise Your Day

Linking slightly to our previous point, it is vital that you have a schedule that fits into a ritualised day. If your job allows, only check your emails two/three times a day as this ensures that you don’t get distracted every time a mailer or unimportant email comes through and flashes up on your screen.

Having an organised workspace isn’t a one-and-done thing; it is something that should be maintained every day in order to ensure you stay on top of things. Devote 15 minutes a day to go through all your documents from the day and check everything is organised and where it should be. If you haven’t had a chance to sort through your papers throughout the day, do it before you go home. This way, every morning, you have already sorted all your documents, emails and information. This ensures a clean, fresh, organised start and you can start being productive immediately.

When you decide to get organised, some things may take slightly longer, especially if you have a backlog of information that needs sorting. Don’t expect organisation to be an overnight fix - you have to work at it. Once you have sorted it, it should be easy to maintain. If you're interested in the importance of your workspace, check out our other blog 'The Digital Workspace and the Physical Workplace.'

Jessica Greaney
Digital Marketer
0121 244 5004

5 Skills You NEED to be a Modern Marketer

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The marketing landscape is always evolving as new tools and technologies constantly alter the way in which every marketer works. A career in marketing may refer to various jobs as the industry is laced with several different roles, but generally speaking, marketing refers to the management of relationships between consumers and a business. This often involves the process of showing potential consumers why they should use a company’s product or services.

Prestige Recruitment Services understand the importance of a great marketer, so we’ve compiled a list of the top five skills you NEED to be a modern marketer:


1) Communication Skills

Marketing is a form of professional communication, as you need to communicate the benefits and advantages of your business to potential consumers and existing customers. This may come in the form of explicit conversation, such as responding to customers over social media and replying to emails, but it may also come in the form of indirect, metaphoric advertisements. You might also need to create content for blogs or run e-mail campaigns.

Inside the company, communication skills are also vital as most marketing teams consist of different people with unique creative ideas. It is therefore important that you are able to communicate effectively to management and other members of the team to get your ideas across.

Regardless of the specifics of your job role, linguistic ability is vital for any marketing career and so you should ensure that you have exceptional communication skills.  


2) Technological Skills

Over the years, marketing has become more digitally focused, especially with the growth and development of the Internet and so it is important that you have a thorough understanding of technology. You will be expected to use project management software, CRM’s and other creative programmes such as Photoshop and Illustrator. Therefore, it is vital that you get to grips with entering the digital workspace, as well as the physical workplace. You can learn more about this here.


3) Creativity Skills

Closely linked to our previous point, it is vital that you also have creative skills. When you enter the digital workspace and use programs such as Photoshop and Illustrator, you must have a creative eye and be able to tell what looks good, and what works. Everything you create must be aesthetically pleasing, professional and to the highest standard so make sure you develop your creative skills when you can.

As well as this, if you are working in marketing it is vital that you come up with innovative and exciting ideas so that you can engage with potential consumers and customers – being creative and thinking outside the box is crucial.


5) Analytical Skills

As technology and society develop, marketing requires a lot of research and analytics in order to determine what the audience wants. Part of marketing relies heavily on carefully crafted strategies that may be altered, as campaigns may have to change course based on the analytical information received. There are tonnes of free tools that can measure the success of campaigns and it is, therefore, vital that you can use analytical figures to make changes accordingly! 


4) Enthusiasm to Learn

The marketing industry revolves around constantly changing trends and ideas. Because of this, it is vital that marketers are developing their skills and knowledge in order to stay on top of their game, which is why so many marketing qualifications have expiry dates! The sheer scale in which society, technology and trends develop due to tools like the Internet means that marketers have to learn faster than ever.


Marketing can be a very rewarding career, especially as it has quantifiable results. When working in marketing, you can really promote change and transform your company’s sales figures and engagement through interaction. It is also good for individuals who are eager to constantly develop their knowledge. If you fancy it and think you could work in marketing, get in touch with us! We recruit for a variety of marketing roles from digital marketing assistants to marketing managers!


Jessica Greaney
Digital Marketer
0121 244 5004

The Digital Workspace and the Physical Workplace

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The workplace used to be a physical space an employee went to at 9am and left at 5pm, but those days are now firmly behind us. Through the power of the Internet, today’s employees are always connected and lines between the online workspace and the physical workplace are blurred.  In our working world, leading organisations are implementing an entirely new working environment – the digital workspace, which you might recognise in the form of instant messaging, email programmes and virtual meeting outlets. You might also notice that there has been a substantial shift towards remote working, and it’s this digital workspace that encourages collaboration, engagement and connection across the workforce, regardless of physical location. 

In 2016, Teknion found that 88% of companies offer their workforce personal devices such as tablets and smartphones, so it appears that companies understand the vitality of the digital workspace. This digital development has happened slowly over time, so by now, most companies use email systems and phone lines in the office. However, since the introduction of these minor changes, huge technological developments have also come about, with companies accessing clouds and remote workstations. You might wonder why it has developed so quickly? The answer is its importance.

Digital workspaces are important for many reasons:

·      Changing Workforce:

As Baby Boomers continue to retire; they are taking important information with them. There has therefore been an increase in the need to capture their knowledge so that Millennials and Gen-Xers can build upon the foundations that the Baby Boomers have left.

·      Increasing Information:

As humans, we’re always learning and developing. With this, information is growing at exponential rates and employees need to find the information efficiently.  

·      Speed:

The rapid pace of the workplace in today’s society means that employees need to be able to use technology to get things done quickly, efficiently and to the highest standard.

·      Laws and Regulations:

With recent guidelines and laws, personal data needs to be protected at all costs. Information shouldn’t need to be on paper or printed, and so technology is vital in ensuring the protection of personal details.  


Why Invest In A Digital Workspace?

So we’ve outlined the reasons as to why digital workspaces are important, but there are also loads of benefits to investing. If you’re wondering why you should invest in a digital workspace, here are just a handful of reasons why:

·      Staff Attraction:

Allowing employees to work from home increase staff attraction. In fact, a study by Cisco Connected found that 64% of employees would opt for a lower-paying job if they could work away from the office. 


·      Employee Productivity:

Employees are likely to be more productive when their physical workplace is accompanied by a digital workspace. Alex Pentland in ‘How Social Networks Network Best’ found that organisations with strong online social networks are 7% more productive than those without.


·      Employee Satisfaction:

McKinsey’s Global Survey found that businesses that used social media tools internally found a median 20% increase in employee satisfaction. Happy employees improve your company’s ratings.


·      Employee Retention:

Human Capital Institute found that when employee engagement increases, there is a corresponding increase in employee retention by up to 87%.


Given these advantages, more organisations are committing to spending more money on supporting digital workspaces in their physical environment. This is likely to increase as more businesses reap and understand the benefits of moving forward with technological developments. Start moving towards a digital workspace here, by learning more about remote working by checking out our other blog '5 Reasons Why You Should Offer Employees The Opportunity To Work From Home.'


Jessica Greaney
Digital Marketer
0121 244 5004


What Is The Best Way To Manage Millennials?

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In 2015, Millennials passed Baby Boomers as the largest part of the workforce, as they currently make up about 35% of the working population. Due to the differences in society as they grew up, Millennials have completely different needs to that of their Baby Boomers and Gen-Xers working counterparts. Due to this, employers need to take a different path when managing them. 

Millennials are usually very educated, and that’s because many of them have been to University. Growing up, it was common that they were rewarded for chores as children, which has led to a very competitive nature where they strive to be rewarded in the workplace. They are often stereotyped as entitled, and their ambition is often misinterpreted as disloyalty, as they’re likely to leave a job quicker than previous generations when their needs are not met. So how exactly can we manage Millennials in the workplace?


5 Tips for Managing Millennials 

1) Provide Training and Mentoring

At work, Millennials want to learn. They are constantly trying to better themselves, learn new skills and become further educated on the industry or field they are working in. In order to manage Millennials, you need to make sure you have a thorough structured training programme where all their needs are met. In addition to this, offer mentoring and constant support on a one-to-one level, so that they know they always have someone they can shadow and learn from.


2) Provide Feedback

Similar to the previous point, Millennials also need feedback! If you can show that you are investing into your Millennial employees and showing them ways to learn, they will flourish in the workplace. Millennials want to know what they are doing well, so make sure you offer positive feedback too!


3) Challenge Them

In order to manage your Millennial employees and ensure that they are engaged in the workplace, you should challenge them. Give them more responsibility, and let them help out on huge projects. Millennials feel appreciated when they are given responsibility, and so in turn feel further engaged in the workplace. 


4) Be Fun

Continuing on from the previous point, Millennials want to work, but they also want to have fun while they’re there! Foster integration between the workforce generations and allow people to communicate and speak freely. Millennials don’t want to sit at a desk all day in silence – they want to laugh!


5) Provide a Work-Life Balance

Unlike previous generations, Millennials have a further emphasis on the importance of a work-life balance. They are constantly busy and may play for sports teams or have hobbies that they take up outside of work. Not only this, Millennial’s are very socially focused and spend a lot of time with friends and family. Balance is vital to a Millennial and so in order to better manage your employees, you should offer flexible working and remote working if possible. For example, letting a Millennial leave early on a Wednesday for football practice would make them feel appreciated and engaged at work! While at work, Millennials will give it their all, but in the grand scheme of things, other elements are also important to them, so you should support this.


Therefore, in order to engage with a millennial, you may need to make slight adjustments to the way that you manage them. Make a conscious effort to keep things fun and challenging, and respect their work-life balance. Millennials are engaged through freedom and responsibility, so give it to them!

It’s not just Millennials who want to work from home! It's on the increase for most companies, so check out our other blog, 5 Reasons Why You Should Offer Employees The Opportunity To Work From Home.  


Jessica Greaney
Digital Marketer
0121 244 5004

A Day In The Life of an Accounts Assistant

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What’s it like to be an Accounts Assistant at Prestige Recruitment Services? 

We caught up with Joshua Toye, who is our apprentice accounts assistant based in our head office in Birmingham! Here’s what his role involves:

‘My experience so far of being an apprentice accounts assistant is that its quite a big role, as the job I do gets followed with college lessons for my course. As well as this, I am also trained by experienced managers and members of staff within the office to further my knowledge of the jobs that I do. I work four days in the Birmingham office, and one day a week at college, which means I am constantly learning! It’s very exciting.
'The jobs that I do are spread out during the week, which means my days are quite balanced. Some of the jobs I do in the office include printing off timesheets that need to go in the weekly bible, entering every temp’s hours and pay onto payroll and consistently checking that everything is correct and up to date. Other elements within my role include paying all the temps, sending payslips and preparing invoices to be sent while making sure that all information is correct.
'In between jobs, I help colleagues with anything they need, whether it’s replying to emails or scanning and sending important information to them.
I’ve only worked at Prestige Recruitment Services since January, but it’s a great experience to see the working world, and it’s a company I really enjoy being a part of. I can’t wait to continue learning over the next year.'

A Fact About Josh:  At only 17, Josh is the youngest member of the Prestige Family. 

If you're interested in joining the Prestige family, get in touch! If you want to know more about Josh, check his Meet the Team page here


Jessica Greaney
Digital Marketer
0121 244 5004