Birmingham and its Tip-Top Tech Scene

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There are frequent articles on social media platforms such as LinkedIn that rave about how wonderful the technological scene is in London and Manchester – but Birmingham, our country’s very own second city, hardly ever gets a mention!

If you don’t know, Prestige Recruitment Services’ head office sits right in the city centre of Birmingham, and so we have a few opinions on Birmingham’s lack of mention! The fact is, Birmingham actually provides an excellent technological infrastructure with a wide variety of individuals with exceptional skills and talent, which create a perfect eco-system for creative agencies, games companies and global technology giants. The presence of major players in the region such as the young and diverse population and innovative linkages with complementary sectors means that Birmingham is quickly becoming a tech hub for the future.

Birmingham’s supply of digital talent, world-class institutions and technological spirit is creating a melting pot of hybrid digital industries. As the rate of innovation develops, tech is becoming increasingly integrated within every sector and industry.

Important Birmingham Tech & Digital Developments

  • In 2014, The University of Birmingham was ranked Number 1 UK University for Computer Sciences and IT. (The Guardian)
  • The Computer Science Research Group (CSRG) at Aston University and the Centre of Excellence for Research in Computational Intelligence and Applications (CERCIA) at the University of Birmingham are large centres of excellence in Birmingham.
  • With over 40,000 people employed in the sector, Birmingham has one of the largest tech clusters in the UK.
  • Of the UK games workforce, 25% are based in Birmingham.
  • When 4G was developed, Birmingham was one of the first UK cities to roll out the wireless network. 
  • eBay rates Birmingham as the UK’s hotspot for e-commerce start-ups, with over 1,000 of these new businesses have contributed over £18 million to the local economy.
  • iCentrum – a £35 million Digital Plaza will be one of the first developments within the city centre Enterprise Zone. The development will set the standard for fourth generation science parks and will include a software development playground and a tech incubation facility.
  • The New Technology Institute (NTI), part of Birmingham City University, produces graduates from super-vocational, industry backed postgraduate degree courses in video games development (Gamer Camp), digital marketing (Future Media) and film marketing and distribution (Film Futures).

If you specialise within tech and are searching for new opportunities, get in contact. You can email George, our senior recruitment consultant who specialises in the information technology and services industry, at george.hall@prestigeltd.co.uk. You can also find out more about him here, and here

 

George Hall
Senior Recruitment Consultant
0121 244 5004

 

How to Increase Workplace Communication

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Regardless of the industry you work in, communication is a key ingredient in ensuring that the office runs smoothly and that the business stays productive. Often, the miscommunication of what communication actually means can cause problems in the workplace, especially if employees prefer different methods of communication. Therefore it is vital that your company uses a variety of communication strategies in order to ensure that your business stays strong.  

There are numerous ways in which you can communicate with other employees, so we’ve listed ten of them below:

 

1)   Open Meetings

Open meetings are a great opportunity for everybody in a company to communicate about the same problems and issues. In this style of forum, the whole team can listen to what everyone else is saying and take the ideas on-board. This style of meeting is especially important if everybody is allowed to speak freely, regardless of their position or place within the company. This approach remains one of the best approaches to communicate effectively within a team.  

 

2)   Emails

After face-to-face meetings, it can often be difficult to remember what was said or what you spoke about. For this reason, emails can be seriously beneficial with helping ensure that there is a paper trail. Communication via email is quick, easy and can enable you to pass messages to members of the team without pulling them out of their workspaces.

 

3)   One on One

Some employees may not feel comfortable talking in front of everybody, so you should make sure that you regularly talk to employees one on one, especially if you’re management. Some people also understand better when you take them aside, and so communication this way is very beneficial.

 

4)   Training

Training is a very vital element when it comes to communication, and the whole concept is to communicate to new employees about their roles. It is absolutely vital that training isn’t something that just happens once, and it should be something that is continuous. With continuous training, it gives employees the opportunity to communicate whenever there are problems that occur as well as giving them the chance for more support if they need it at any point.  

 

5)   Simple Words

The honest truth is that everybody has different levels of vocabulary in the workplace, and so by using difficult, specialised vocabulary, you may confuse other employees. Therefore, it is important to understand your audience – it’s always better to over simplify what you are saying that overcomplicate! Just remember that when ambiguous words are used, you can be misunderstood and/or waste precious time having to explain yourself.

 

6)   Listen

It is vital that you remember that communication is a two-way street. When you are talking to people at work, make sure you give them your full attention so that you can fully listen to what they are saying. Partake in active listening – nod when appropriate and give positive affirmation to show you are communicating too.

 

7)   Presentations

It’s important to remember that not everybody listens and understands the same way. Some employees may prefer communication to come in the form of pictures, and others in the form of sounds. Using presentations and visual aids will help communicate with people who prefer to see images and read in order to process information.

 

8)   Humour 

It’s important to remember that although you are communicating with people at work, the people you’re speaking with are still human! Using friendly jokes helps pass along messages in a more relaxed way, and has been proven to be a really effective method of communicating. Bringing humour will also help break a tense environment, so it’s a really helpful tool to bring to your communication!

 

9)   Feedback

Feedback is also a fantastic method of communication, and it’s essential that you ask for it. Give room for feedback so that you take others opinions onboard. You can also ask for feedback to ensure that what you have said is understood.

 

10)                  Be Appreciative

Most importantly, you should remember to be appreciative. Appreciate the team you have around you and make sure you tell communicate this to them. It costs nothing and it’s a simple courtesy. 

 

Using these methods will ensure that you increase communication in the workplace. Communication is important regardless of your job role, but is particularly important in Customer Service - check out this blog here

 

Jessica Greaney
Digital Marketer
0121 244 5004

5 Ways Millennials are Changing the Workplace

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Millennials are often stereotyped as being lazy and entitled, but this stereotype is unfair and wrong. Millennials are hard-working individuals who are always striving to better themselves, whether that’s by seeking for better pay, further educating themselves or putting their health above financial freedom. Regardless of society opinion, Millennials are now the largest segment of the workforce and so businesses are beginning to accept how they differentiate to their other working counterparts. With their increased numbers in the workplace, Millennials now have a larger influence, and with the changing workforce, workplace cultures are beginning to change.

Below, we’ve listed five ways Millennials have changed the workplace. How many of these do you recognise in your own workplace?

 

1)   Open Spaces and Communal Areas

In the past, offices were built up of individual cubicles where everyone works separately with physical barriers. Millennials have turned this type of work style on its head, with a serious focus on work community and teamwork. This is reflected in physical changes in the environment, with more offices embodying open spaces and communal areas so that people can work together and collaboratively in their workplace.

Not only this, Millennials also appreciate having important relationships with management, so the open environment also fosters approachability across all levels. Employees with direct interaction with management are three times more likely to be more engaged, rather than workers with no interaction with company leaders. Open-door policies and communal spaces are certainly a millennial adjustment, and they appear to be changing workplace cultures for the better.

 

2)   Remote Working

When Millennials are in the office, they appreciate large, open and communal areas, but even then – the time actually spent in the office is slowly decreasing. More and more companies are offering remote working opportunities to their employees. In one survey, 85% of millennial respondents said that they would prefer telecommuting from home versus commuting to a central location.

Employers and businesses have been supporting this way of working, so the office population is shrinking, with different employees working from different areas at different times. The option for remote working allows individuals to work how they feel best, which increases productivity. You can find our other blogs on remote working here.

 

3)   Tech, Tech, Tech

Linking into our previous point, remote working is more accessible due to the development of technology. Now, people can call, network and even video chat to multiple people at the same time purely because of the development of technology, programmes and software.

Not only this, but because of technology, offices are getting smarter. Millennials prefer instant online chat, texting and email to speaking on the phone. Due to this, emails are quicker and more frequent than ever, and the office pace is faster than before. Speeding up the working process can online increase productivity and this is a substantial change to the workplace.  

 

4)   Work-Life Balance

Millennials have a huge focus on their work-life balance, and because of this, their attitude towards work and the working world is completely different to that of their working counterparts. Millennial employees will have other priorities in their life as well as their jobs, and so in the way that an employer chooses an employee, Millennials are slightly pickier when choosing their workplace. Due to this, millennial professionals want to work in an environment that prioritises their health and happiness – money doesn’t mean as much! This is why many companies now offer benefits and perks, whether that’s free food, or letting employees leave earlier on a Friday rather than just increased salary.

 

5)   Diversity and Inclusion

More than any other generation, Millennials are very politically independent, and interested in a wide variety of nations, cultures, ideas and beliefs. Millennials always want to better themselves, and they want to learn as much as they can, which is why many of them often go travelling. In regard to working life, millennial employees are attracted to companies that have high levels of diversity and inclusion. In fact, LinkedIn’s global recruiting trends report found that promoting diversity and inclusion was the most important factor within recruitment!

 

So it appears that Millennials are slowly changing workplace norms, and regardless of what previous generations may have to say about them, the changes that they are bringing are increasing productivity in the workplace. Be sure to check out our other blogs here.

 

Jessica Greaney
Digital Marketer
0121 244 5004

A Day in the Life of a Work Experience Intern

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What’s it like to be on Work Experience at Prestige Recruitment Services? 

We caught up with Joe Bloggs*, who came to Prestige Recruitment Services this week on work experience to find out about what he enjoyed, what he learnt and what he thought about the working world.

(*Please note that due to age and GDPR regulations, names and other identifiable factors such as images have been changed.)

How have you found your work experience?

‘It’s been good, and I have learnt a lot about different departments in the short amount of time I have been here. For example, on Monday, I was in accounting and I was tasked with printing off the schedules for the Temps hours and I also filled out a spreadsheet that worked out the holiday pay due for the Temps. I was also set the task of filing some of the documents and I even posted some letters! However, today I am in marketing and now I’m creating blogs and searching for images and it’s all very different.  
'On Thursday I was in sales, and I helped out by looking for details of different companies that were hiring. I focused on IT jobs and used LinkedIn to find suitable employees of the different companies to call and speak to about recruitment. As well as this, I spend time looking through a variety of different CV’s to try and find a suitable candidate for a receptionist job.
‘I really expected work experience to be a difficult week. I had no idea what I was going into and I imagined the worse. I thought I would struggle with the work and make lots of mistakes, however, everyone within the business were welcoming and I was given manageable tasks that were of use to the different departments of Prestige Recruitment Services.  I think the biggest surprise about my work experience was the environment within the office - before arriving I expected myself to be sitting in silence behind a desk, however all the team were nice to me and engaged in conversation and made me feel included.
 ‘I feel that working at Prestige Recruitment Services is more beneficial compared to the work that some of my other friends are doing. I get an idea for what a working office environment is like, which I personally believe is much more useful than other placements. Additionally, I got to work in a variety of different areas within the business, which has allowed me to get a better understanding of the different aspects of a business.
‘My favourite task so far has been working creatively in marketing – I used the app Illustrator to design my own character to use for the images on this blog post! I enjoyed experimenting with the different tools on the app and perfecting each detail on the cartoon.’

 You can see the image created here:

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As well as this, Joe Bloggs* recommends the following blogs for people his age:     

How to Dress for a FORMAL Job Interview

Ten Top Tips for Improving Your CV

‘These blogs are relevant for people around my age as they inform young people who are looking for work and educate them around important aspects like interviews and CVs. I also read through the guide to getting a dream guide and found it very interesting. It was extremely detailed and clearly explained each point and gave relevant advice and helpful tips that make it easier to achieve your dream job.’ 

You can see our 'The Ultimate Guide to Getting Your Dream Job' here. 

 

5 Skills You NEED to be an Ace Customer Service Assistant

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Companies and businesses across the world have customer services departments, and it’s a career that’s perfect for personable people who love constantly speaking and interacting with different customers. A customer service assistant provides help and advice whenever they can; they answer queries and complaints and help paint the image and reputation of the company.

Working in customer services can be a thoroughly rewarding career, especially if you’re an individual who likes to make a difference. Prestige Recruitment Services have therefore listed five skills you NEED to be an ace customer service assistant:

 

1)   Communication Skills

As you will be the face of the company and you will be interacting with customers, it’s vital that you have exceptional communication skills. You will need to make sure that the way you speak and interact with individuals is nothing short than professional and polite. You don’t want to accidentally offend or upset customers due to communication interpretation errors, as miscommunication can seriously affect business reputation and future sales. If you were to accidentally offend a customer, they are unlikely to return. 

Ace customer service assistants will need to partake in active listening – you will need to provide positive affirmation while ensuring that you digest information and convey solutions quickly and effectively. You should use clear, uncomplicated vocabulary as you can’t be competent within your field without these exceptional communication abilities.

 

2)   Empathy and Patience

It’s a known fact that great service is more important than fast service. Therefore, to be an ace customer service assistant, you must be empathetic and patient with consumers at all times. Some customers may be experiencing issues or problems with the services or product your business offers, so they may be frustrated, angry and upset with your business.

Ace customer service assistants will spend time getting to understand their customer’s problems and make sure that they thoroughly understand what it is that the consumer needs from the company. It is important that when you communicate with a customer, they feel like an individual, and an ace customer service assistant will get to know and understand their issues.  

 

3)   Friendly and Build Rapport

Linking into our previous point, the best customer service assistants will see consumers as humans, rather than just as part of the job. To be an ace customer service assistant, you should show your personality and humour, and connect with your customers on a deeper level.

Some customers may be slightly more banterous than other customers, so you can use humour when conversing with them. Other customers may not be like that, but you should be friendly always. Building rapport with customers increases their satisfaction with the company and makes you an ace customer service assistant!

 

4)   Extensive Knowledge of the Product/Service

Great customer service assistants should have a deep understanding of the product or service they are offering. This way they can answer questions thoroughly and with lots of relevant, specialised information. Therefore, to be an ace customer service agent, make sure you systematically understand your business – get to know the policies, the way they deal with complaints and what you can and can’t offer customers. Customers appreciate it when they are dealing with someone from the company who is thoroughly helpful!

 

5)   Goal-Orientated Focus

Arguably, every job should have a career driven, goal-orientated focus but this is especially true when it comes to customer service assistants. Ideally, your focus should be the consumer.

In order to be an ace customer service, you need to focus on giving the best customer service imaginable; you should want to help customers while simultaneously build up their opinion on the business and company you work for.

 

If you’re interested in working as a customer service assistant, make sure you get in touch. You can search through our existing roles here. 

 

Jessica Greaney
Digital Marketer
0121 244 5004

 

How to Organise Your Workspace (& Yourself!)

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Do you ever find yourself spending longer than necessary trying to find a certain file? Do you often spend ages searching through all the paper on your desk just to find the stapler you swear you just had? If the answer to either of these questions is ‘yes’, you aren’t being as productive as you can be.  

Prestige Recruitment Services understand the importance of being productive – which is why we’ve written five top tips to help you organise your office workspace, which in turn, organises you.


1)  Delete. Bin. Purge.

The first thing you should do when organising yourself is completely purge your workspace. If you have tonnes of paper files hanging around your desk and clogging up your draws, it’s absolutely imperative that you throw out (or recycle!) as much as you can.

Our advice for this is:

  • If you haven’t touched something in the last six months, recycle it. 
  • If you have two copies of one file, recycle one.
  • If you have electronic copies of the documents that are taking space up on your desk, recycle them! 

As well as physical copies, be sure to work through your electronic documents too. Have the same document twice? Delete one! We often save files more than once with titles such as ‘Spreadsheet New,’ ‘Spreadsheet New New’ and this really isn’t necessary! Delete your old files so everything on your computer is updated and relevant.

Getting rid of unnecessary documents and papers will give you more space to think and means that you will be able to find the documents you actually need much quicker.


2)  Organise The Things You’re Keeping

So now you’ve deleted everything you don’t need, which means you have a clearer head – fabulous. Now, you need to organise the files and documents that you’re keeping. This includes digital documents as well as physical copies.

On your computer, use folders! Colour-code them if you can. Make sure every item has a folder and a place so that you can easily find the certain document you need when it comes to it. Rename any documents you have that might be misleading.

It might also be a good idea to sort through your emails and organise everything into folders within outlook too. A great way to organise things this way is to empty your inbox by sorting each completed task/email into a separate folder – this way, you can see what you need to do as it’s sat in your inbox!

Once you’ve organised your documents into folders, make sure that you back up all of your documents onto a memory stick or hard drive, or use an online system like dropbox or a cloud! Going forward, you should get into the habit of backing up your files every evening so that you won’t lose everything if your computer breaks.

With physical documents, you may want to sort the paperwork that you have into different coloured folders for each month. This makes it easier to trace back to documents that you may need in the future.


3)  Develop a Labelling System

Linking into organising your existing files, you should also come up with a thorough labelling system. It’s imperative that you format all of your documents a certain way, as this will make it easier when it comes to finding a file that you need. A great way to do this is to label each document with the month you are creating it and a title, which thoroughly describes what’s exactly in the document. There isn’t actually one linear way you should do this, but ensure whatever labelling system you use is easily maintained.

By having a labelling system, you will be able to find documents easily without having to worry about what you might have called it. This means you’re wasting less time trying to find what you called those reports!


4)  Make a Schedule

The best way to stay organised at work is to write everything down that you need to do and stick it into a calendar. This way you know exactly how many things you need to do a day, and it will stop unproductivity. When you are more organised with your time, more things get done.

Write agenda’s or lists of people you need to call back and add that list to your schedule for the day. Tick things off once you’ve completed them, because it will make you feel more productive, which actually makes you more productive!


5)  Ritualise Your Day

Linking slightly to our previous point, it is vital that you have a schedule that fits into a ritualised day. If your job allows, only check your emails two/three times a day as this ensures that you don’t get distracted every time a mailer or unimportant email comes through and flashes up on your screen.

Having an organised workspace isn’t a one-and-done thing; it is something that should be maintained every day in order to ensure you stay on top of things. Devote 15 minutes a day to go through all your documents from the day and check everything is organised and where it should be. If you haven’t had a chance to sort through your papers throughout the day, do it before you go home. This way, every morning, you have already sorted all your documents, emails and information. This ensures a clean, fresh, organised start and you can start being productive immediately.


When you decide to get organised, some things may take slightly longer, especially if you have a backlog of information that needs sorting. Don’t expect organisation to be an overnight fix - you have to work at it. Once you have sorted it, it should be easy to maintain. If you're interested in the importance of your workspace, check out our other blog 'The Digital Workspace and the Physical Workplace.'


Jessica Greaney
Digital Marketer
0121 244 5004


5 Skills You NEED to be a Modern Marketer

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The marketing landscape is always evolving as new tools and technologies constantly alter the way in which every marketer works. A career in marketing may refer to various jobs as the industry is laced with several different roles, but generally speaking, marketing refers to the management of relationships between consumers and a business. This often involves the process of showing potential consumers why they should use a company’s product or services.

Prestige Recruitment Services understand the importance of a great marketer, so we’ve compiled a list of the top five skills you NEED to be a modern marketer:

 

1) Communication Skills

Marketing is a form of professional communication, as you need to communicate the benefits and advantages of your business to potential consumers and existing customers. This may come in the form of explicit conversation, such as responding to customers over social media and replying to emails, but it may also come in the form of indirect, metaphoric advertisements. You might also need to create content for blogs or run e-mail campaigns.

Inside the company, communication skills are also vital as most marketing teams consist of different people with unique creative ideas. It is therefore important that you are able to communicate effectively to management and other members of the team to get your ideas across.

Regardless of the specifics of your job role, linguistic ability is vital for any marketing career and so you should ensure that you have exceptional communication skills.  

 

2) Technological Skills

Over the years, marketing has become more digitally focused, especially with the growth and development of the Internet and so it is important that you have a thorough understanding of technology. You will be expected to use project management software, CRM’s and other creative programmes such as Photoshop and Illustrator. Therefore, it is vital that you get to grips with entering the digital workspace, as well as the physical workplace. You can learn more about this here.

 

3) Creativity Skills

Closely linked to our previous point, it is vital that you also have creative skills. When you enter the digital workspace and use programs such as Photoshop and Illustrator, you must have a creative eye and be able to tell what looks good, and what works. Everything you create must be aesthetically pleasing, professional and to the highest standard so make sure you develop your creative skills when you can.

As well as this, if you are working in marketing it is vital that you come up with innovative and exciting ideas so that you can engage with potential consumers and customers – being creative and thinking outside the box is crucial.

 

5) Analytical Skills

As technology and society develop, marketing requires a lot of research and analytics in order to determine what the audience wants. Part of marketing relies heavily on carefully crafted strategies that may be altered, as campaigns may have to change course based on the analytical information received. There are tonnes of free tools that can measure the success of campaigns and it is, therefore, vital that you can use analytical figures to make changes accordingly! 

 

4) Enthusiasm to Learn

The marketing industry revolves around constantly changing trends and ideas. Because of this, it is vital that marketers are developing their skills and knowledge in order to stay on top of their game, which is why so many marketing qualifications have expiry dates! The sheer scale in which society, technology and trends develop due to tools like the Internet means that marketers have to learn faster than ever.

 

Marketing can be a very rewarding career, especially as it has quantifiable results. When working in marketing, you can really promote change and transform your company’s sales figures and engagement through interaction. It is also good for individuals who are eager to constantly develop their knowledge. If you fancy it and think you could work in marketing, get in touch with us! We recruit for a variety of marketing roles from digital marketing assistants to marketing managers!

 

Jessica Greaney
Digital Marketer
0121 244 5004

The Digital Workspace and the Physical Workplace

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The workplace used to be a physical space an employee went to at 9am and left at 5pm, but those days are now firmly behind us. Through the power of the Internet, today’s employees are always connected and lines between the online workspace and the physical workplace are blurred.  In our working world, leading organisations are implementing an entirely new working environment – the digital workspace, which you might recognise in the form of instant messaging, email programmes and virtual meeting outlets. You might also notice that there has been a substantial shift towards remote working, and it’s this digital workspace that encourages collaboration, engagement and connection across the workforce, regardless of physical location. 

In 2016, Teknion found that 88% of companies offer their workforce personal devices such as tablets and smartphones, so it appears that companies understand the vitality of the digital workspace. This digital development has happened slowly over time, so by now, most companies use email systems and phone lines in the office. However, since the introduction of these minor changes, huge technological developments have also come about, with companies accessing clouds and remote workstations. You might wonder why it has developed so quickly? The answer is its importance.

Digital workspaces are important for many reasons:

·      Changing Workforce:

As Baby Boomers continue to retire; they are taking important information with them. There has therefore been an increase in the need to capture their knowledge so that Millennials and Gen-Xers can build upon the foundations that the Baby Boomers have left.

·      Increasing Information:

As humans, we’re always learning and developing. With this, information is growing at exponential rates and employees need to find the information efficiently.  

·      Speed:

The rapid pace of the workplace in today’s society means that employees need to be able to use technology to get things done quickly, efficiently and to the highest standard.

·      Laws and Regulations:

With recent guidelines and laws, personal data needs to be protected at all costs. Information shouldn’t need to be on paper or printed, and so technology is vital in ensuring the protection of personal details.  

 

Why Invest In A Digital Workspace?

So we’ve outlined the reasons as to why digital workspaces are important, but there are also loads of benefits to investing. If you’re wondering why you should invest in a digital workspace, here are just a handful of reasons why:

·      Staff Attraction:

Allowing employees to work from home increase staff attraction. In fact, a study by Cisco Connected found that 64% of employees would opt for a lower-paying job if they could work away from the office. 

 

·      Employee Productivity:

Employees are likely to be more productive when their physical workplace is accompanied by a digital workspace. Alex Pentland in ‘How Social Networks Network Best’ found that organisations with strong online social networks are 7% more productive than those without.

 

·      Employee Satisfaction:

McKinsey’s Global Survey found that businesses that used social media tools internally found a median 20% increase in employee satisfaction. Happy employees improve your company’s ratings.

 

·      Employee Retention:

Human Capital Institute found that when employee engagement increases, there is a corresponding increase in employee retention by up to 87%.

 

Given these advantages, more organisations are committing to spending more money on supporting digital workspaces in their physical environment. This is likely to increase as more businesses reap and understand the benefits of moving forward with technological developments. Start moving towards a digital workspace here, by learning more about remote working by checking out our other blog '5 Reasons Why You Should Offer Employees The Opportunity To Work From Home.'

 

Jessica Greaney
Digital Marketer
0121 244 5004

 

What Is The Best Way To Manage Millennials?

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In 2015, Millennials passed Baby Boomers as the largest part of the workforce, as they currently make up about 35% of the working population. Due to the differences in society as they grew up, Millennials have completely different needs to that of their Baby Boomers and Gen-Xers working counterparts. Due to this, employers need to take a different path when managing them. 

Millennials are usually very educated, and that’s because many of them have been to University. Growing up, it was common that they were rewarded for chores as children, which has led to a very competitive nature where they strive to be rewarded in the workplace. They are often stereotyped as entitled, and their ambition is often misinterpreted as disloyalty, as they’re likely to leave a job quicker than previous generations when their needs are not met. So how exactly can we manage Millennials in the workplace?

 

5 Tips for Managing Millennials 

1) Provide Training and Mentoring

At work, Millennials want to learn. They are constantly trying to better themselves, learn new skills and become further educated on the industry or field they are working in. In order to manage Millennials, you need to make sure you have a thorough structured training programme where all their needs are met. In addition to this, offer mentoring and constant support on a one-to-one level, so that they know they always have someone they can shadow and learn from.

 

2) Provide Feedback

Similar to the previous point, Millennials also need feedback! If you can show that you are investing into your Millennial employees and showing them ways to learn, they will flourish in the workplace. Millennials want to know what they are doing well, so make sure you offer positive feedback too!

 

3) Challenge Them

In order to manage your Millennial employees and ensure that they are engaged in the workplace, you should challenge them. Give them more responsibility, and let them help out on huge projects. Millennials feel appreciated when they are given responsibility, and so in turn feel further engaged in the workplace. 

 

4) Be Fun

Continuing on from the previous point, Millennials want to work, but they also want to have fun while they’re there! Foster integration between the workforce generations and allow people to communicate and speak freely. Millennials don’t want to sit at a desk all day in silence – they want to laugh!

 

5) Provide a Work-Life Balance

Unlike previous generations, Millennials have a further emphasis on the importance of a work-life balance. They are constantly busy and may play for sports teams or have hobbies that they take up outside of work. Not only this, Millennial’s are very socially focused and spend a lot of time with friends and family. Balance is vital to a Millennial and so in order to better manage your employees, you should offer flexible working and remote working if possible. For example, letting a Millennial leave early on a Wednesday for football practice would make them feel appreciated and engaged at work! While at work, Millennials will give it their all, but in the grand scheme of things, other elements are also important to them, so you should support this.

 

Therefore, in order to engage with a millennial, you may need to make slight adjustments to the way that you manage them. Make a conscious effort to keep things fun and challenging, and respect their work-life balance. Millennials are engaged through freedom and responsibility, so give it to them!

It’s not just Millennials who want to work from home! It's on the increase for most companies, so check out our other blog, 5 Reasons Why You Should Offer Employees The Opportunity To Work From Home.  

 

Jessica Greaney
Digital Marketer
0121 244 5004

A Day In The Life of an Accounts Assistant

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What’s it like to be an Accounts Assistant at Prestige Recruitment Services? 

We caught up with Joshua Toye, who is our apprentice accounts assistant based in our head office in Birmingham! Here’s what his role involves:

‘My experience so far of being an apprentice accounts assistant is that its quite a big role, as the job I do gets followed with college lessons for my course. As well as this, I am also trained by experienced managers and members of staff within the office to further my knowledge of the jobs that I do. I work four days in the Birmingham office, and one day a week at college, which means I am constantly learning! It’s very exciting.
'The jobs that I do are spread out during the week, which means my days are quite balanced. Some of the jobs I do in the office include printing off timesheets that need to go in the weekly bible, entering every temp’s hours and pay onto payroll and consistently checking that everything is correct and up to date. Other elements within my role include paying all the temps, sending payslips and preparing invoices to be sent while making sure that all information is correct.
'In between jobs, I help colleagues with anything they need, whether it’s replying to emails or scanning and sending important information to them.
I’ve only worked at Prestige Recruitment Services since January, but it’s a great experience to see the working world, and it’s a company I really enjoy being a part of. I can’t wait to continue learning over the next year.'

A Fact About Josh:  At only 17, Josh is the youngest member of the Prestige Family. 

If you're interested in joining the Prestige family, get in touch! If you want to know more about Josh, check his Meet the Team page here

 

Jessica Greaney
Digital Marketer
0121 244 5004

 

A Day In The Life of a Recruitment Coordinator

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What’s it like to be a Recruitment Coordinator at Prestige Recruitment Services?  

We caught up with Jessica Martin, who is one of our recruitment coordinators based in Wilmslow. Here’s what her role involves:  

‘I’m supposed to walk to work every morning, but most days I end up in a taxi. When I arrive at work, the first thing on my mind is a cup of coffee to wake myself up for the day ahead!
'From there, I log on and work my way through the emails I need to respond to. I help my team out as much as I can whether it’s registering candidates, gaining references, CV searching, updating candidate profiles, placing candidates in vacancies, arranging interviews or prepping candidates for interviews.
'Each day is different for me, on a Monday I will be processing payroll, making sure all candidates have their timesheets in before the 11am deadline, confirming holiday pay, and ensuring I have collected everyone’s p45’s and timesheets. Towards the end of the day, I work on my blog, which I post on LinkedIn on a weekly basis. I will also be working on general registrations for the week ahead of me.
'Most of the other days I spend resourcing for Vicky and Sarah, or filling vacancies for the temp desk. I love the thrill of knowing I have placed a candidate into a role that they have always wanted or that they never imagined working for. I also enjoy working on jobs for Sarah, even though I am only helping with searching for CV’s and finding candidates for the relevant roles that they are recruiting for at that time. 
'The roles that Sarah work on are jobs I have never worked on before or even heard of, so it’s great to be able to support and learn at the same time. I also make sure I save the roles into my folders created, so that everything is organised!
'Prestige Recruitment Services brought me in to support Vicky alongside her temp’s desk, as I come from a temp’s background. I have had a lot of training with the Prestige Training Academy, and I had a lot to learn about Prestige and the way they work as a company. They have provided me with all I ever needed – support, guidance and a confidence boost.
'Even though I come across as a very chatty upbeat person, I still have my insecurities. One thing I struggled with overcoming was the fear of people hearing me on the phone as I work so close to the rest of my colleagues in the office. However, I soon realised that everyone is so busy that they are focusing on their own jobs, and I have nothing to be embarrassed about.
'The journey I have been on so far has been amazing, and I am so happy about working with Prestige Recruitment Services.

Jessica's Secret Fact: 'I am the DJ of the office and I keep the whole office entertained!' 

 

If this sounds like something you’d love to be doing, and you fancy joining the team, get in touch. If you want to know more about Jess, check out her Meet the Team page here

 

Jessica Greaney
Digital Marketer
0121 244 5004

 

How To Guarantee An Increase In Workplace Creativity

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Workplace creativity is an essential element to any work environment. With a creative environment and creative employees, your business is innovative, productive and insightful. Workplace creativity allows solutions to complex problems and inspires your staff, making a happier team.

Prestige Recruitment Services thoroughly understand the importance of ensuring that your business is the best it can possibly be, so we’ve listed some top tips ensure that your business stays creative and thriving!

 

Top Tips to Guarantee An Increase In Workplace Creativity:

 

Hire Diversely

If you are recruiting diversely, you should have a team full of people from all walks of life. Because of this, you will gain access to a variety of viewpoints and perspectives, which funds the growth of unique, innovative and fresh ideas. So hire diversely, and your business will be able to identify opportunities and explore new solutions.  Hiring diversely, therefore, guarantees an increase in workplace creativity.

Hiring diversely is so important to a company that we’re currently in the process of completing an eBook all about it. the end of the blog and we’ll send it straight to your inbox the second we finish it. You can sign up at the end of the blog and we’ll send it straight to your inbox the second we finish it.

 

Flexibility

If possible, allowing for flexibility in the workday allows employees to work when they feel the most creative. Studies have consistently shown that flexible schedules lead to higher rates of overall productivity, higher job satisfaction and most importantly, higher workplace creativity. Letting employees work outside of the box means that they are thinking outside of the box.

 

Encourage Breaks

Burnout is not good for an individual’s creativity, and that is why it is so important that you actively encourage your employees to take breaks. If possible, you should let employees go for walks when they need it. Having fresh air will clear your mind and help them think better.

 

Structure Your Brainstorming

It is important that you structure your brainstorming in order to reach optimum productivity and creativity. Allow everyone to present their ideas first. Then, once everyone has their ideas down, go through them one by one and make sure each idea is given the same amount of thought. By structuring your brainstorming it allows room for growth and ensures that you stay on topic. This increases productivity as well as workplace creativity!

 

Seating Options

When an employee spends all their time at one desk and in one seat, it can become easy to feel demotivated. The best creative environments have a variety of options so that individuals can work wherever they feel best suits them. If someone is getting fed up sitting at their desk, changing environment and standing or sitting on a comfortable sofa can seriously affect their engagement and creativity. Therefore, you should offer a variety of options so that people can work where best suits them on that particular day.

 

Meeting Spaces

Linking to our previous point, you should also offer a variety of meeting places. There should be some that are open and some that are closed. These different areas will encourage different personality types and groups to work together in a space that best suits them.

 

There Are No Stupid Ideas

You should communicate to all of your employees that there are no stupid ideas. Some individuals may be scared to speak up and show their creativity because they are worried that their ideas may not be suitable. Therefore, you should reinforce the fact that you want to hear all ideas, and no idea will be stupid. If you can actively encourage individuals to speak up, their creative flair will increase when they realise that they don’t have anything to be embarrassed about.

 

Facilitate A Team Mentality

It is rare that a good idea comes from just one person – that’s why it’s important that you can work as a team. Creativity is a team sport, so you should make sure everyone is on the same page. This means that individuals can bounce ideas off of each other for optimum creativity!

 

An Increase In Workplace Creativity

Admittedly, creativity doesn’t necessarily come naturally to everybody. However, if you nurture your team and make changes, you will allow for optimum creativity in your team. Keep your eyes peeled for our next blog, and don’t forget to sign up if you’re interested in receiving our eBook about Diversity.

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Jessica Greaney
Digital Marketer
0121 244 5004

Ten Top Tips for Coping With Those Soul-Destroying Job Rejections!

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When you receive (what feels like!) rejection after rejection when you are applying for jobs, it is easy to become disheartened and disappointed. Those soul-destroying job rejections can really affect morale, but it is vital that you don’t lose hope. As hard as it is, rejection is actually just a normal part of the job-hunting process, and it will help you learn and grow in the long run. Therefore, rather than treat each rejection as a knock-back, start thinking of it as a step closer to securing your dream job. Prestige Recruitment Services understand that this is easier said than done, and so we’ve listed 10 quick tips to help you cope with rejection while job searching.

Here are our Ten Top Tips for Coping With Those Soul-Destroying Job Rejections!

1) Don’t Take It Personally

When you apply for a job, chances are, so many other people have too. Therefore, it’s vital that you don’t take every rejection personally, as there could be many other factors at play here. The role/company/position may not have been what is perfect for you, or there may have been a candidate with more relevant experience. Just because you don’t get a job, doesn’t mean there was anything wrong with you as a person or candidate. So, make sure you don’t take it personally.

 

2) Focus on The Positive

Remember that regardless of the rejections, you have tremendous skills and qualities that will be perfectly suited to another company and role – it’s all about finding the right fit. Think about your strengths and achievements and make a list so you’ll be able to talk about them with enthusiasm at your next interview. 

If you manage to get through to interview, but don’t get the job – you should ask for feedback. Within that feedback, you will receive positives and the employer will comment on your strengths. Take these compliments and take it as a huge positive. As well as this, the fact you got an interview is amazing – it means that there’s something great about your CV and your experience. Remember, the experience of the interview itself a great positive too as it teaches you more about the job-hunting process. 

 

3) Find Ways to Improve

If it’s available, try and get feedback from ALL of your rejections. You can then take their comments on-board and think about what they have said. You can then work at developing on your negatives so that you become the perfect candidate. That way, your rejection has become a learning curve.

 

4) Do Other Things That Make You Happy

When you’re job searching, it can easy for it to become your life, especially if you’ve been unemployed for a while. However, you should treat job searching as an actual job itself. Set a few hours down for you to actively search job boards and sign up with recruitment companies – that way, you can do other things alongside job-hunting. It is important that you make sure that you do this, so that you can stay positive and happy and keep a healthy balance.

 

5) Take a Break

Sometimes when you get into a habit of searching for jobs, and it feels like you’re getting rejection after rejection, it can be draining. If you need to, take a break from the job searching front and have a holiday, or take a few days off. Allowing yourself to do things that make you happy and cheer you up will bring you more motivation and allow you to go back to job-hunting with a new, happier mind-set.

 

6) Keep the Faith

Linking from our previous point, try and stay positive. Finding a job isn’t easy and it requires persistence. Try and learn from every experience on your job-hunting journey, and improve all of your skills. Recruitment companies offer a great amount of support and are great at giving you faith when you need it. Just remember that rejection is a natural part of the process and everyone experiences it. You just have to keep going. 

 

7) Exercise

Though it might be difficult to find the motivation, hitting a gym or going outside and being active will make you feel better. It takes about 20 minutes of exercise for the endorphins to start being released in your body. Endorphins are stress fighters and will help keep your head clear!

 

8) Volunteer

If you are feeling disheartened by job rejections, volunteering is a great way to stay busy and keep morale up! It increases your experience, which will be attractive to future employers. Also, you never know when volunteering may lead to a permanent, paying position! So it’s always good to get some volunteering under you belt.

 

9) Work Your Network

If you know the type of industry that you want to work within, (which you probably do if you’re applying to jobs!) network, network, network! Though it may seem daunting talking to people within your industry, it’s a great opportunity to open more doors for yourself. There are tonnes of networking events all over the United Kingdom, and social media networks like LinkedIn are great to meet people from all over the world who are interested in the same industry that you are!

 

10) Treat Every New Opportunity as a Fresh Chance

Try not to focus too heavily on your rejections, and treat every job application as a fresh, new chance. Concentrate on the present. If you apply for a job with the mind-set that you’re going to get rejected anyway, you won’t come across as positive and enthusiastic!

 

Prestige Recruitment Services wish you the best of luck with your job search! To receive our eBook ‘The Ultimate Guide to Getting Your Dream Job,’ please leave your name and email address below.

 

Jessica Greaney
Digital Marketer
0121 244 5004

 

 

5 Quick Tips to Make Employees Love Their Office Workspace

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We’ve all heard the saying that a happy office is a productive office, which is completely true. The space in which someone works can seriously affect mood and morale within the office. Therefore, it is vital that you as their employer try your hardest to ensure that your office workspace is the best it can possibly be. Your employees spend most of their week at their desk, so you need to work hard so that they are happy. Remember, happy employees are productive employees! Prestige Recruitment Services have therefore compiled a quick list of 5 simple things you should do to ensure your employees love their office workspace. 

 

How to Ensure Your Employees Love Their Office Workspace:

1)  Stay Organised

Motivation and productivity take a serious hit when your office space is messy and disorganised. With a disorganised workspace, you seriously run the risk of your employees becoming disengaged. If everything in your office workspace has a set place as to where it is meant to be, your employees will certainly be happier. Therefore, make sure that you have places for stationary, folders and files. If you make it easier for your employees to find what they need, when they need it, it makes a big difference to office happiness.

 

2)  Make It Comfortable

Your employees spend so much of their week within their office workspace, and so it is vital that they feel comfortable. You should try hard to ensure that your space is as comfortable. Make sure that there is as much natural light as there can possibly be. People spend a lot of time in front of their computer sat on a chair, so make sure the furniture options you offer are comfortable for people to sit on for long periods of time. You should also ensure that there is a comfortable place for employees to sit down to eat lunch and take some time away from the desk.

 

3)  Give Everyone a Say

At the end of the day, there are many people in your office, and not just you. You should make the effort to ask employees about what they’d really like to see in their office space. Would your staff like to listen to a radio while they work? Would they like a coffee machine? If you can hear what people want, you can have more of an idea on what to change so that everybody is happy. Take their suggestions, and if possible and reasonable, give it to them. Involve your team!

 

4)  Office Perks

Everyone loves perks! Sometimes the smallest of things, like offering your employees free coffee and allowing them to leave early on Friday, goes a long way. When hard work is recognised and appreciated, it makes a happier office!

 

5)  Allow Personalisation

Some offices workspaces may not allow their desks to be cluttered with personal items and objects, however if you can, let employees bring some of their own items in. Some people may just want to bring in their own mug or some photos for their desk, and some people may want to bring in their own chair. If you can, allow employees to do this. These things obviously mean a lot to your employees, so if they can bring it in to their work environment, they will feel more comfortable in their workspace. Appreciate your employee’s differences and individuality.

 

The suggestions we have listed are not difficult and not too hard to embody within your company, but they’ll make a huge difference to your employee morale and happiness. We are currently writing another blog about bigger changes you can make in order to improve your office. If you're interested, please leave an email address below. 

Jessica Greaney
Digital Marketer
0121 244 5004

5 Reasons Why You Should Offer Employees The Opportunity To Work From Home

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Remote working is on the increase as more and more companies allow their employees the opportunity to work from home. If you’ve seen our previous blog, you’ll know that there are actually predictions that by 2020, 50% of workers will be doing their jobs remotely. Remote working has tonnes of positives for both employee and employer and so Prestige Recruitment Services have listed 5 Reasons Why You Should Offer Employees The Opportunity To Work From Home!

 

1)  Increased Productivity

Every single person in a workplace environment is a unique individual with different needs, wants and preferences when it comes to working. Within a workspace, it can easy to forget that every member of a team will have different work styles that work for them. For example, some individuals will work better in the morning after they have just woken up, whereas some people will prefer to work at night. By appreciating your employee’s needs and giving them the choice to work when they feel most productive, your company's overall productivity levels will also increase.  

Some people may argue that when people work from home, there are more distractions than there would be in an office. However, this is not always the case. Working from home gives your employees the chance to get away from the office environment, avoid time-zapping colleagues and work however suits them – whether that’s with blasting music, or complete silence. Being able to choose where you work rather than being forced to sit at a desk in an office space means that your staff will work more productively as they get to work how they feel works best for them.

 

2)  Retain Talent

The idea of home is often associated with feelings of comfort and relaxation, and regardless how hard you try as an employer – no space you create will match the comfort created when at home. When someone is comfortable, they are the happiest they can be. Happy employees are unlikely to want to move company, and so offering remote working is a sure way to help retain talent within your company. More than ever, people want to be able to work remotely and that’s because there is such an increased emphasis on the importance of a healthy work-home life balance.

It’s evident that remote working is a great way to keep your employees happy. In fact, Investors in People (II) revealed that 32% of employees would rather have a more flexible working environment, such as the opportunity to work remotely than a 3% pay rise.  So, if you offer your employees what they want, they are likely to stay loyal to your company.

 

3)  It’s Eco-Friendly

When all your employees are working remotely, there is no need to travel into a workspace. By doing this, you are shrinking your company’s carbon footprint. Cisco WebEx reports that if those with remote work-compatible jobs worked from home just half the time, we could eliminate 119 billion miles of highway driving – which is enough to wrap around the earth almost 5 million times. As well as this, a report from FlexJobs cities the examples of Dell, Aetna and Xerox, who all experimented with offering remote work. They found that by allowing employees to work from home, the three companies together saved 94,294 metric tons of greenhouse gases – in one year. Seeing these facts and figures, it makes sense for your company to go green, and let people work remotely.

 

4)  Cost-Efficiency

When all your staff work remotely, you can save your company a lot of money. For a start, employees don’t need to travel to work, which cuts costs from having to commute to the office. If your company is completely remote, there’s no need to rent an office space. You also don’t need computers, electricity, Wi-Fi, stationary and other office supplies. Therefore, your company will automatically reduce the amount of outgoings that you would usually spend on having a physical office space.    

 

5)  You Can Hire The Best No Matter Where They Are

With the development of technology, people no longer need to live close to their workspace. Gone are the days where you’d need to work somewhere within an hour travel time from your home. When you offer remote working, you can offer the job to anyone, without limiting the talent pool to a certain location. This means you can really search for the best of the best and ensure that they work within your company.

 

So now is the opportunity to allow your staff members to have some freedom and work from home when they can. The opportunity to work remotely is a huge positive that many companies actually sell as a benefit of their company, and it is slowly increasing. If you haven’t seen it yet, check out our previous post, which is all about remote working too. You can read it here.

 

Jessica Greaney
Digital Marketer
0121 244 5004

5 Skills You NEED to be an Excellent Remote Worker

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Today, remote working is on the increase, with predictions that 50% of workers will be doing their jobs remotely by 2020. In fact, there are many companies that are completely remote, which saves them money in renting office space and saves employees money on commuting. Many jobs can be done remotely, so if you’re interested in working from home or somewhere out of the office, Prestige Recruitment Services have listed 5 Skills You NEED to be an Excellent Remote Worker.

 

1)  Technological Skills

In order to stay in contact with other members of your team and your managers, you’re going to need an Internet connection. With that, you’re probably going to have to use a computer and phone. Therefore, it is essential that you learn all your systems before you start working remotely. Test out all of your software beforehand – will you be using GoToMeeting, Zoom or Skype for your video conferencing? Try them all, and choose the most reliable program that works for your company. Make sure you have thorough knowledge - you won’t be a productive employee if you constantly have to sort out simple IT issues. Therefore, make sure that you are able to use your phone and other devices with ease - it will make working remotely as smooth as possible.

 

2)  Communication Skills

When you work remotely, you can’t run over to a colleague’s desk to ask them questions whenever you need them. You therefore need to ensure that you are communicating effectively through other mediums such as email and the phone. It is vital that you can pick up the phone and be able to explain things efficiently and to the point, so that the person on the other side of the line understands what you are saying first time. You also need to nail your email etiquette (check out our other blog here). Ensure that you are clear and concise with your words in order to avoid confusion.

 

3)  Self-Motivated and Disciplined

Working remotely means that you won’t have your manager looking over your shoulder and constantly reminding you of what needs to be done for when. Because of this, it can be difficult to stay motivated outside of a professional workplace setting. You may not be distracted by colleagues and general office chit-chat, however you are likely to have distractions of your own. Without working in a professional workplace office, it can be easy to get distracted by a cat video on Facebook, and before you know it, you’ll be four hours deep, scrolling through your Facebook timeline. Therefore, in order to be an excellent remote worker, you need to learn to avoid distraction and motivate yourself with what needs doing.

 

4)  Time-Management Skills

Linking into our previous skill, it is also important that you have great time-management skills. When you clock into work at 9 every morning and leave everyday at 5, managing your time becomes very automatic. One of the biggest perks of working remotely is that you can use your time as you like – if you need to pop out on Wednesday lunch time, you can, as long as you work and make up for it. Therefore, in order to ensure that you get everything done that you need to, you need to manage your time efficiently and effectively so that everything is complete to it’s highest standard on time.

 

5)  Team Player

Being a team player is important when you work remotely, especially if other people on your team also work from home. Depending on the company or type of business you work for, there may be times when you have to conference call employees that work in different countries and continents. You may have to compromise what is considered normal working hours if you have to get up early, or work late in order to catch up with members of the team who work across the globe. Therefore, in order to be an excellent remote worker, you need to be able to put the teams needs and wants in front of what works for you – it’s all about compromise. 

 

Working remotely comes with many perks – you can literally work from anywhere and everywhere. However, it’s important to remember that you are still working even if you’re doing it from the comfort of your own bed. If you're interested in more information about remote working, check out '5 Reasons Why You Should Offer Employees The Opportunity To Work From Home.' 

 

Jessica Greaney
Digital Marketer
0121 244 5004

Ten Top Tips for Perfecting Your Email Etiquette!

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Regardless of the job you do, chances are, you’re going to have to send emails. In the age of the Internet, you are probably so used to hitting reply, writing something quickly and then sending it straight away. However, the way you send and write emails can seriously affect your professional reputation and that’s why it is vital that you have completely nailed your email etiquette. Perfecting email etiquette is something we teach our new recruits in our Training Academy, and this is why Prestige Recruitment Services have created Ten Top Tips for Perfecting Your Email Etiquette!

 

1) Proofread

Although this might sound like common sense, it is immensely important. We get it, everyone is busy and that’s why you might pen an email and hit send quickly, without much thought. However, you really should take time to ensure that there are no problems or issues with your email before you send it. Check for spelling errors, grammatical problems and that the email flows efficiently and effectively. The little errors can seriously affect your professional reputation, especially if you’re sending an important email to a really important person. So, take a few minutes to check everything before you hit send.

 

2) Avoid Misdirected Emails

Although you have proofread your email, and you’re sure that there’s no mistakes or issues in the body of the message - you should also check whom you’re actually sending the email to. If there are people within your company with the same name, it might be easy to brush over the recipient, thinking you’ve sent it to the correct person. Imagine sending a really confidential email to the wrong person! Therefore, make sure you double-check that you’re actually sending the email to the right person before you send it.

 

3) Avoid ‘Reply All’

It is not uncommon that within the workplace, management will send emails to every workplace member. It is also not uncommon that some people will hit ‘Reply All’ and so your email will be flooded with emails that aren’t relevant or important to you. Avoid being that person. Linking back to avoiding misdirected emails, simply reply to the person who has sent the email unless it’s absolutely necessary that everyone within the email thread receives your response.

 

4) Create the Perfect Subject Line

So, you’ve drafted your body of the email, and you’re completely sure it’s going to the right person. Now it’s time to pen the subject line. Avoid writing something colloquial or informal like ‘Hi’ (this happens more often than you’d think!) and write something relevant to the email, which will make it easy for the recipient to find the email again if they need it in the future.

 

5) Don’t Mark it as Urgent

Don’t get into the habit of marking every email you send as ‘Urgent’ especially if it’s not! If you continuously do this, people won’t think your emails are actually ever important. This can seriously affect situations when you actually do send an important email! Therefore, avoid sending ‘Urgent’ emails until you actually need an urgent response.

 

6) Avoid Short Emails

If someone is sending you some information over, you don’t always need to email them to say thanks. (Especially if this person works in your office!) If you do work within a close proximity of the person who has emailed you, just say thank you when you see them. Unnecessary emails will just flood your inbox. In order to avoid emails with just one-line responses, don’t be afraid to write ‘No Need for Response’ within your email!

 

7) Avoid Long Emails

When you send an email, people will tend to read only the first few lines properly, and then they’ll skim over the rest of the information. Therefore, there is actually no need for you to be sending long emails with tonnes of unnecessary information. If you can, summarise the information within the first few lines of the email. If you become known for sending long, unnecessary emails – no one is going to care about the important information you’re sending.

 

8) Avoid Late Night Emails

Although tempting, you should avoid responding to emails late at night before you go to bed. When you’re tired, any email you send is probably going to have a mistake in it. If it’s a really important email you need to send - it’s extra important that you don’t make any mistakes. The best thing you can do is draft an email and wait until the following morning to send it. That way you can read it over, check the information and ensure it is going to the right person while you’re fresh-faced, and ready for the day ahead.

 

9) Avoid Emotional Emailing

If you get an email that comes across as rude, or you receive information that you don’t want to hear, don’t send an email back straight away. Write a draft, and then come back to it when you’ve calmed down. When you’re emotional, you may want to send an email back immediately – but this will only lead to further upset down the road. Therefore, take some time and calm down in order to collect your thoughts.

 

10) Don’t be Overfamiliar

Unless you personally know the person you are emailing, remain professional at all times. Avoid using nicknames, emojis or sending kisses to people. Relationships need to be built and developed before any level of personal interaction can happen. Therefore, remember to stay professional!

 

There you go! Now you know how to write perfect emails and can build up your professional reputation. Be sure to check out our other blogs.

 

Jessica Greaney
Digital Marketer
0121 244 5004

Top Tips for Starting a Career in Fashion

Top Tips for Starting a Career in Fashion

There is no denying that the fashion industry is absolutely massive – and it’s only going to continue to grow. Fast-paced, exciting and forever changing, fashion can be a nerve-wracking industry to break into and so Prestige Recruitment Services have listed some questions you NEED to ask yourself before you start your new career!

 

What Area Of Fashion Do You Want To Work In?

As the fashion industry is absolutely huge, there are so many different departments and areas you can work in. The first thing you should do before you start actively job seeking is to have a think about what exactly it is that you want to do. You can work in any area of the industry you want to – whether that’s in photography, styling, merchandising, buying or designing! Once you have decided on the area you want to work in, you can gather the experience and knowledge needed for that particular career path. It also means you can create a specialised and specific CV, which is preferred over generalised, broad ‘I love fashion’ CV’s.

 

How Creative Is Your CV?

Talking of CV’s, it is important to remember that the fashion sector of the working world is incredibly creative. In order to match this, you should tailor and format your CV in a creative way. Although some companies may prefer your standard, run-of-the-mill CV, you should ensure that you do your research beforehand. If the company is artistic, imaginative and innovative, match their company culture and send in a CV that is formatted differently and looks a little more unique. Within the fashion industry, risks are more likely to pay off. Just remember, if you’re going for a creative job, chances are that your employer is going to be looking for creativity in everything that you do.

 

Do You Have Enough Work Experience?

With fashion being such a competitive industry, it can be difficult to find internships within the industry. Unfortunately however, experience is necessary to bagging your first job, so the best thing you can do is get some. The good thing about fashion being such a massive industry is that there are tonnes of companies, businesses and shops that are fashion based. You should reach out to as many companies as you can in order to get some much-needed experience – and remember, you might not get if you don’t ask! No experience is bad experience, so if you end up bagging a sales assistant job in a fashion shop, make it the most worthwhile experience you can. Ask management if you can help out with visual merchandising or with how the store looks, as all of this will look great on your CV.

 

How Persistent Are You?

With the fashion industry being so competitive, it can be easy to lose motivation if you are rejected for vacancies. The important thing to remember is that you need to stay enthusiastic and persistent. Every single bit of experience is good experience – so take what you can get and make it the best it can possibly be. If you get rejected, ask for feedback and adjust accordingly. Networking is also important – so go out and talk to people. Individuals who already work within the fashion industry are your best asset – they can give you advice, help and may even be able to offer you work experience. Don’t be afraid to reach out to people and gather information about their experiences in order to build a more specific and realistic set of goals for yourself.

 

Have You Prepared Your Portfolio?

Whatever you do, whether it’s blogging about fashion or doing visual merchandising, take pictures and screenshots in order to build up your portfolio. If you are aiming to work within the fashion industry, chances are that you’re going to be a creative and so a portfolio is going to be mandatory. Make sure you take photographs of everything you do as and when you are doing it – and add it straight to your portfolio. That way, if someone asks to see it, you’ve already got it prepared. Make sure that your portfolio illustrates your unique style and reflects who you are as an individual.

 

Are You Up To Date With Trends?

If you are planning on working with the fashion industry, it is vital that you are up to date with current fashion trends and styles. You can keep your knowledge up to date by checking out fashion blogs and following influential people within the industry. Social media platforms such as Instagram are a great way to see what people are wearing and where they are wearing it.

 

So if you love fashion, be sure to check out our other blog 'The Top Fashion Events to Look Out For in 2018' and let us know what events you're planning on attending this year! 

 

Jessica Greaney
Digital Marketer
0121 244 5004

 

The Prestige Family Take Part In The ‘Colours for Peace’ Fundraising Day

The Prestige Family Take Part In The ‘Colours for Peace’ Fundraising Day

If you've seen our previous article, you will know that yesterday was the 25th Anniversary of the Warrington Bombings! To commemorate this, Prestige Recruitment Services supported the Tim Parry Johnathan Ball Peace Foundation and took part in their ‘Colours for Peace’ Fundraising Day.  Below, we've posted a couple of images from our Warrington and Birmingham offices where everyone is wearing their colours! 

 Vicky, Angela, Janette and Francesca from our Warrington Office. 

Vicky, Angela, Janette and Francesca from our Warrington Office. 

 Annejulie, Josh, Jenny, Shay, Jessica, Tim and Emma from our Birmingham Office.

Annejulie, Josh, Jenny, Shay, Jessica, Tim and Emma from our Birmingham Office.

How Else Can You Help?

The Tim Parry Johnathan Ball Foundation relies heavily on the generosity of public fundraising so that they can continue supporting so many victims of terrorism with their Survivors Assistance Network. 

Donations, large or small, monthly, annually or one-off can help the Foundation plan for their future. Please visit their website and donate! 

 

Jessica Greaney
Digital Marketer
0121 244 5004

 

How To Completely Nail Your Skype Interview

How To Completely Nail Your Skype Interview

With the development of technology, many people now work remotely and so being close to work doesn’t always matter. Due to this, many companies and recruitment agencies use Skype or Facetime as a tool to screen potential candidates before meeting them in person. This substantial development means that there is now another element of the interview process that people have to prepare for. Therefore, Prestige Recruitment Services have written some top tips to help you completely nail your Skype interview.

1)  Just Say Yes

Although a Skype interview might not have been your first choice of interaction with the hiring company, you shouldn’t make excuses. Your potential employer doesn’t want to hear that you can’t do a Skype interview and would prefer to come in – they’d have invited you for a face-to-face interview if they wanted it. Just download Skype and make a free account and be prepared to go somewhere with an Internet connection if you don’t have one at home. Sorry, it’s just the way it works.

 

2)  Ensure That Your Username Is Professional

If you already have a Skype account from a few years ago or are in the process of setting up a new one, make sure your username is professional and not embarrassing. Be boring and just use your full name.

 

3)  Get Dressed!

Although you don’t have to go into the office space for your interview, that doesn’t mean that it’s okay for you to stay in your pyjamas. Get changed and ready as if you were going in for a face-to-face interview. Also, don’t just dress professionally from the waist up (which can be tempting if you know they’re not going to see your bottom half!) because you never know if you’re going to have to get up or move around. Just think, you wouldn’t go into a face-to-face interview without any trousers on, would you?

 

4)  Think About Your Location

Make sure you have somewhere you can do the interview. Don’t do it from bed! If you can, sit at a desk. Avoid public places if possible, but if you need to do the interview from a café because you don’t have any Internet connection at home, make sure you let the interviewer know in advance. That way they will understand that there may be some background noise. You also want somewhere that isn’t too dark - somewhere near a window with natural light will be best.

 

5)  Eye Contact

Although tempting, avoid just looking at yourself in the bottom of the screen. It is much harder to actually have eye contact through a computer or phone screen but direct your answers to your web camera. This will make it come across from the interviewers end that you are looking directly at them.

 

6)  Handle Technical Glitches With Grace

The fact you are using Skype for your interview means that you are more likely to have technical faults or problems. If this happens, don’t stress. The interviewer understands that there may be issues, so try and stay calm and don’t be afraid to end the call and call them back if you need to. By staying calm and collected, you are showing them how you would act in a stressful situation, which they are likely to notice. If you can, practice Skyping a friend first to see if any problems occur.

 

7)  Make Sure There Won’t Be Any Distractions Or Interruptions

Everyone remembers that interview with Professor Robert Kelly on BBC News when his kids interrupted him! You don’t want there to be any distractions or interruptions so make sure anybody who lives in your house (whether that’s your housemates or your mother) knows that you’re going to be in a Skype Interview and that they shouldn’t interrupt you. You’ll also want to turn your phone off as if you were in a face-to-face interview and shut down all other programs on your computer except Skype!

 

So there you go, there’s our top tips to help you completely nail your Skype interview! When you get invited to a face-to-face interview, be sure to check out our other content.

 

Jessica Greaney
Digital Marketer
0121 244 5004